Customer Ratings & Reviews
- Model:
- OJP 9015e
- SKU:
- 6450667
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Excellent effective Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You won't be disappointed. Easy to set-up, fast and efficient printer. Instant Ink is also a plus. Great printer capabilities for the money.
I would recommend this to a friend - Cons mentioned:Noise level
Don’t buy it!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this printer for 20 days. It is no longer returnable. There is paper in the tray, but the printer keeps telling me there is no paper in it, and it makes a lot of noise when you’re trying to print. And it won’t print now.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer is displaying an out-of-paper message even when paper is loaded. It’s easy to understand why this would be confusing and quickly turn frustrating, especially with a new printer. With that in mind, I’ll point you toward some resources aimed at helping you remedy this issue and getting the printer working to your satisfaction.
First, I recommend that you follow the steps in a troubleshooting guide on our support site for printers that display an out-of-paper error and do not pick up paper:
- support.hp.com/us-en/document/ish_1735995-2077292-16
If the problem persists, connection or anything else, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
Like the color
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and easy setup. Extremely disappointed in the information screen. It is entirely too small.
I would recommend this to a friend - Pros mentioned:Print quality
Great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an older HP printer that needed to be replaced. I’m glad I went with this printer. The print quality is better than my older printer.
I would recommend this to a friend - Pros mentioned:Ease of use
Awesome printer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and does everything that you could want (print, copy, scan). The wireless capabilities are a big plus. Highly recommend!
I would recommend this to a friend - Pros mentioned:Print quality
Great and compact
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is a little loud but prints fast and is compact, keeping my desk open for everything else.
No, I would not recommend this to a friend - Pros mentioned:Print quality
Great all around printer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small foot print but great printing capabilities. Has great scanning abilities and speed will do for any small or medium size business.
I would recommend this to a friend best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great place to shop and i plan to go back and buy my christmas present there my family and i love best buy
I would recommend this to a friendPerformance is as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. Great buy for the price. No issues as of my purchase about a month ago and I use it just about every day.
I would recommend this to a friendDisappointed in OfficeJet Pro 9015e
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only two months of use, the ink carriage squeaks loudly whenever it moves. I've check the paper rollers and checked for obstructions, as suggested by the troubleshooting guide, but that wasn't the problem. Unfortunately, I waited more than a year to install it, or I would be returning it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Richard.
I’m sorry that your printer has performed poorly. Your frustration comes as no surprise, considering the ink carriage makes a loud squeaking noise, and you’ve waited past the seller’s return period to set up the device so cannot return it. I want to help you out of this dilemma, so I’ll offer some clarifying information and resources I hope will reach that goal.
First, you say you waited more than a year to set up the machine. HP printers come with a standard one-year warranty that covers hardware, supplies and support. However, if you created an HP+ account when you purchased the printer, that warranty extends to two years. To see whether your printer is still covered, use the following link:
- support.hp.com/us-en/checkwarranty
If your printer is still covered, you can contact us directly at +1 800-474-6836 so we can help you assess the situation and find the best course of action.
If your printer is no longer covered, you might consider posting the details of your issue on our support forums. This is an active community of seasoned experts, including some former and current HP employees, who can work with you to get your printer running as it should. To access this, visit the following link:
- hp.com/supportforum
I hope this helps and, again, our sincerest apologies.
Keith
HP Care
hp.com/support
- Cons mentioned:Paper tray
Printer works well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer works well, only thing I notice is that the paper try is flimsy. It is not as durable as the two try one I had before.
I would recommend this to a friend - Pros mentioned:Print quality
Good printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This HP printed met my print, copy, and scan needs. I would purchase again if I needed a printer.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy set up on OfficeJet Pro 9015
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just got my new printer. It was easy to set up and I like the quality of the printing. Looking forward to many years of usage.
I would recommend this to a friend Why wont it scan to Mac?!?!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot for the LIFE of us get it to scan to our Mac!!!! This is AGGRAVATING!!!! It will print and do most everything else but it will NOT scan!!!! AND THATS WHAT I BOUGHT IT FOR T-T
No, I would not recommend this to a friend- Pros mentioned:Print quality
Works Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It prints relative fast. So far I am really happy with it. I needed was looking for printing speed and it seems to be doing the trick.
I would recommend this to a friend - Pros mentioned:Ease of use
A good printer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer works well and is easy to use. I am a none tech person and was able to get it set up without much problem.
I would recommend this to a friend Bad software
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad software, is to glitchy and doesn't respond sometimes
No, I would not recommend this to a friendGreat multi-function printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This HP printer is a great value. Scanning, printing (one and two sided) and copying are easy to use and perfect for a home office.
No, I would not recommend this to a friend- Pros mentioned:Setup
Great printer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was exactly what we were looking for, easy to set up. It prints, scans and faxes. Works from all devices, perfect for home use.
I would recommend this to a friend Great for home and small business
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had this unit a little over a month and so far, it has performed every task very well. I know that I may have been able to get a less expensive unit but since my wife is starting a new business/ hobby, I thought this printer has the capacity to handle every function that a small business requires. This is second HP that I’ve had and it lasted for over 10 years with very few issues. I also look forward to getting many trouble free years out of this one as well.
I would recommend this to a friend