Customer Ratings & Reviews
- Model:
- OJP 9015e
- SKU:
- 6450667
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Fast quality print
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quite a fast printer, easy wifi functionality. The only downside is the price of replacement ink.
I would recommend this to a friend - Pros mentioned:Wireless
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good printer. It was easy to set it up. I like that it is wireless.
I would recommend this to a friend - Pros mentioned:Ease of use
Great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer. Easy to set up and use. First time I bought a printer and didn’t want to pull my hair out
I would recommend this to a friend - Pros mentioned:Print quality
An excellent replacement for a venerable ancenstor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works flawlessly, printing from multiple devices at different places in the house. Noticeable quicker than my old HP 8600 Pro.
I would recommend this to a friend Overpriced ink, forced product bundling
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this printer only with the understanding that I woke be able to use 3rd party ink (as HP ink cartridges are extremely overpriced). That worked for about 35 days, until HP forced a firmware update, which now causes errors when refilling cartridges and when using non-HP ink. To make matters worse, this printer consumes MUCH more ink than my last printer (of similar quality). This is the last HP printer I will purchase, as this one will be sold, donated, or trashed before I spend any more money on HP ink cartridges. Android app refuses to download. Scanning QR code results in "page not found" and app from Google Play cannot find printer. Save yourself the headaches + money and buy an Epson, Brother, or other printer with substantially greater ROI.
No, I would not recommend this to a friend- Cons mentioned:Noise level
Don’t buy it!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this printer for 20 days. It is no longer returnable. There is paper in the tray, but the printer keeps telling me there is no paper in it, and it makes a lot of noise when you’re trying to print. And it won’t print now.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer is displaying an out-of-paper message even when paper is loaded. It’s easy to understand why this would be confusing and quickly turn frustrating, especially with a new printer. With that in mind, I’ll point you toward some resources aimed at helping you remedy this issue and getting the printer working to your satisfaction.
First, I recommend that you follow the steps in a troubleshooting guide on our support site for printers that display an out-of-paper error and do not pick up paper:
- support.hp.com/us-en/document/ish_1735995-2077292-16
If the problem persists, connection or anything else, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Pros mentioned:Print quality
Great print quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only printed about 100 pages on this printer, but so far, the print quality is EXCELLENT. It is also pretty quick.
I would recommend this to a friend - Pros mentioned:Ease of use
Full of features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to set up. Touch screen makes it super easy to operate. Tons of usefulness. Can’t wait to take full advantage of it.
I would recommend this to a friend - Cons mentioned:Paper tray
Printer for envelopes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to have trouble with printing envelopes which was the main reason for purchasing after reading several reviews while searching for envelope printer. Also coming from the 8700 series, this printer is not as sturdy and paper tray is very flimsy plastic
No, I would not recommend this to a friend Printer review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer in my opinion is an excellent choice. Price, quality of product is great. I would certainly recommend.
I would recommend this to a friend- Pros mentioned:Print quality
The printer is amazing prints great pictures also
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this printer the words are clear and no streaking or lines through the words. The pictures come out looking very professional.
I would recommend this to a friend - Pros mentioned:Reliability
durable printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While this printer is a little slow when starting up it seems to be reliable and worth the money.
I would recommend this to a friend Disappointed in OfficeJet Pro 9015e
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only two months of use, the ink carriage squeaks loudly whenever it moves. I've check the paper rollers and checked for obstructions, as suggested by the troubleshooting guide, but that wasn't the problem. Unfortunately, I waited more than a year to install it, or I would be returning it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Richard.
I’m sorry that your printer has performed poorly. Your frustration comes as no surprise, considering the ink carriage makes a loud squeaking noise, and you’ve waited past the seller’s return period to set up the device so cannot return it. I want to help you out of this dilemma, so I’ll offer some clarifying information and resources I hope will reach that goal.
First, you say you waited more than a year to set up the machine. HP printers come with a standard one-year warranty that covers hardware, supplies and support. However, if you created an HP+ account when you purchased the printer, that warranty extends to two years. To see whether your printer is still covered, use the following link:
- support.hp.com/us-en/checkwarranty
If your printer is still covered, you can contact us directly at +1 800-474-6836 so we can help you assess the situation and find the best course of action.
If your printer is no longer covered, you might consider posting the details of your issue on our support forums. This is an active community of seasoned experts, including some former and current HP employees, who can work with you to get your printer running as it should. To access this, visit the following link:
- hp.com/supportforum
I hope this helps and, again, our sincerest apologies.
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
It’s HP!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality printer. Easy to use. However, inks extremely costly to replace when need to.
I would recommend this to a friend - Pros mentioned:Print quality
Well balanced home-office printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up instructions. Prints are quick, clean and have clear resolution. A great printer for the home-office.
I would recommend this to a friend - Pros mentioned:Reliability
Nice printer for home office
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've printed about 100 pages so far. Totally satisfied with performance. Have printed from 2 laptops and 2 android phones.
I would recommend this to a friend - Pros mentioned:Print quality
AWESOME Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY fast compared to my old HP All-in-One. The screen is easy to read and to program. Have not used the "mobile app" yet.
I would recommend this to a friend - Pros mentioned:Print quality
Great all in one- easy to set up- good crisp color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Old printer died and copier on last legs so went for an all in one. Pleased with the color and the crispness of the print.
I would recommend this to a friend Better than my old 8600 series
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still learning some of the features. Scanning very simple - never did work right on the previous. much quieter than old one.
I would recommend this to a friend- Pros mentioned:Ease of use
Terrific printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Office Jet Pro 9015 by HP is easy to setup and use. It syncs with all my Apple devices. The printing is professional quality.
I would recommend this to a friend