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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5593 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 5,593 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works great very fast printing. And Customers at best buy in peachtree city store was great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great all in one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly, exceed all my expectations Shopped on my Best Buy app, in store purchased and it was reduced significantly... WOW!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is great - was easy to install and connect to our devices. Has great quality printing from documents to photos.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    great functionality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent printer for the price! great connectivity to any pc or apple product! prints quick and easy!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    good printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our old printer was slow with problems. this 9015 is very fast. we are glad we got it. thanks

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    New printers aren't as good as the old ones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't really care for it. It's a lot of trouble. My old 8620 was great. I wish I would have just bought a new print head and had it installed. Most of the things are not necessary and are just time consuming.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints very good. Does what advertising says it will do

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never set up an electronic device without assistance but the instructions were clear and its working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    great printer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I belive its the BEST printer i hAVE EVER OWNED i would recamend itto eany one to bu for your house

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great value for the home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good printer for home use and has all functions that make it a great choice for the value

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    I love this printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints very clear pictures and doesn't take long to print. Works great for my husband and I and our daughters. No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy use printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems easy to use except wish it could be pre-loaded for both regular printing & printing

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works great at the office

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don’t need a fancy printer to get the job done...versatility and reliability are the benchmarks of this unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for a great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen panel. Hp instant ink. Duplex printing. Copying, scanning and printing. It works wonder and was not expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Goid printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer for my two college kids. It has performed great so far (less than 30 days).

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP officejet pro 9015

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this printer because of the size it replaced hp officejet pro 8600 it prints very good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    all cartridges must have ink to print - what BS

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer, but complete BS that it can't print unless ALL the ink cartridges are full. Total money grab. Previouse printer would at least let me pring greyscale, or whatever color was available. Terrible in a pinch, and shame on HP for this business move. Used HP for 29 years, and I'll be switching brands now.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      Thanks for the review and the feedback. While I’m glad you like your printer, I’m sorry to hear that you’re dissatisfied with how it uses ink. I want to help you understand why the device works this way. I hope the information and resources below guides you to that end.

      You’re correct that the printer will not print unless all cartridges contain some ink. With some HP printers including yours, that’s by design. Some ink from all the cartridges is used in periodic servicing tasks. These tasks help prevent issues such as printhead clogs and poor print quality. You can read more about it here:
      - support.hp.com/us-en/document/c04331666

      You can learn more about the ways HP inkjet printers use ink by following this link:
      - learn-about-supplies.ext.hp.com/how-ink-is-used

      If you need further clarification or assistance with anything, I hope you’ll reach out to us. On our site you can get help from a virtual agent, find troubleshooting documents specific to your printer or search our extensive knowledge library. Get in touch via this link:
      - support.hp.com

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    My BEST BUY printer is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my printer. It is fast, quality of print is superb. I think it is going tome reliable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A good business and personal printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome printer with good features that actually works well. No problems at all and easy to maintain.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to use. Runs through ink like crazy. Amazing ability to scan a stack of papers

    No, I would not recommend this to a friend