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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5592 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 5,592 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    I love this copier printer scaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderful, bit different then other copiers/scanner i had but its awesome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Good Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Printer works as advertised and so far has been very easy to figure out how to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    9015 is an excelent printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had lots of good help from HP technical support with setup. Printer works very well

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a small home office not a single problem with this printer at this time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Small printer with a lot of options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is smaller printer but gets the job done and it does not take up that much space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does everything I need and was easy to set up. Perfect small business printer!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great for home/office use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fast printer, the print quality is awesome and colors are vibrant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great operation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This covers all the bases for me. School work, copies, scanning - all good.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    decent printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tray is too short but the quality of print is good

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Not recommended for envelopes.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer only has one paper source. It dies not hold alot. It prints to letter size well enough but eats envelopes. I bought this brand due to one device i had only can peint to HP, I completely regret my choice.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Bill.

      I’m sorry to learn that your printer has performed poorly when processing envelopes, and that you’re not satisfied with its paper capacity. I want to help you resolve the feeder issue, so I’ll provide some resources aimed at making that happen.

      First, I recommend you follow the steps in a guide on our support site to document feeders that pull through too many pages at once or fail to pick up paper at all. I realize that it doesn’t address the specific issue you describe, but I believe you might gain some insight from it nonetheless. Find that guide here:
      - support.hp.com/us-en/document/c01728503

      If the feeder continues to shred envelopes, I suggest you contact us directly so we can help you assess the situation and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    Don't buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had nothing but oroblems with this printer ever since I got it. Keeps giving me printer error messages but yet it prints the document.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Brilliant printer for the home office!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brilliant printer for the home office! Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to home office with no complaints about this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EASY USE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS VERY WELL. LARGE SCREEN MAKES IT EASY TO SEE AND USE PRINTER.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer. The color comes out smoothly and it prints pretty quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting the bugs worked out on initial set up everything works as it should

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    this is an allround printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the speed and quality of my new printer scanning which I do a lot works great

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    havn't gotten my fax line so I cannot rate that.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and sharp with great color. I hate surveys!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great home office printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Wifi easy to access from all devices.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    I love this printer scanner all in one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is ideal for home and small office work would recommend this product 100%

    I would recommend this to a friend