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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5593 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 5,593 reviews
  • Rated 2 out of 5 stars

    Need Help Setting Up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still can't figure out how to get it to work. I gave up and purcased a Canon from Amazon. Eventually, have to try again with this printer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, very easy to set up wirelessly. Quality is good,

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Outstanding equipment looks great to

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend adding the hp print services sign up to for better results

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great could be little shorter in height

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works well. Will buy again soon when price are lower

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 8600 model finally died and needed a printer right away. This printer works fine, but much slower than our old model. Just doesn't seem to be as sturdy. Had a problem hooking up the fax to it also. There really aren't many other options for an inkjet printer so hopefully this one holds up for awhile.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Paper tray

    Rated 1 out of 5 stars

    Horrible 9015 All In One OfficeJet

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst printer I have ever had and the HP customer service is horrible. The printer that first arrived screeched so loudly you couldn't stay in the same room with it. After many calls to service, they agreed to replace this printer. I was instructed to remove all of the removable parts and ship the old one back which I did. The new printer arrived but the paper tray that I kept from the old printer will not come out of the printer as it should. Called HP support and they were rude and no help. Garbage

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    It’s a really good printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is one of the best printer I have ever tried and its really fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable and versatile

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give it five stars if not for being so bulky/heavy and the dry-down time if you're printing double sided pages. I'm honestly shocked I haven't had an issue with this printer in over two years, but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product prints faster yet to try to print pictures I will update when I do

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Fantastic for home and office.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not difficult to set up and the wireless feature eliminated some unnecessary wiring.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for my needs. I am very pleased. HP or Brother are the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Printer is easy to use. Fast to set up. Happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love this printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer rocks just what we needed for our work

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use of the app and the printer . Works seamlessly with iPhone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY DISAPPOINTED! Stuck with an HP, because my previous Copier/Scanner/Fax worked great! The quality of the copies are fine. But the automatic feeder is terrible! When scanning or copying It cuts off the top portion of the copy. It just stops feeding and copying after just a few pages. VERY unreliable! Scanning from the flatbed works fine, but when you have multiple pages to scan into one document it is not feasible! Would not recommend this printer for quality and reliability.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Kathy.

      I’m sorry that your printer’s automatic document feeder is not performing well. It’s no surprise that you’re profoundly disappointed, considering your scans and copies are missing parts of what you intended to print, and that the feeder stops after a few pages. I want to help you remedy this problem, so I’ll direct you to some appropriate resources and information.

      First, I recommend you follow the steps in a guide on our support site to document feeders that pull through too many pages at once or fail to pick up paper at all. That description might not fit your issue exactly, but I believe the guide might provide some insight nonetheless. Find that guide here:
      - support.hp.com/us-en/document/c01728503

      If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and determine the best course of action. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new printer for work and it was super easy to set up and use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Office Jet Pro 9015 works very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works very well. Was easy to install and functions as advertised

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works with every device I have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, easy to use. Would purchase again. Would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    would recommend this for office use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this replaced older unit with current model. right out of the box and easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Very easy setup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink dries slowly; otherwise, an excellent printer.

    I would recommend this to a friend