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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5593 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 221 Showing 4,401-4,420 of 5,593 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Perfect for the home office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and crisp printing. Easy wireless scanning!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer easy to set up. Works with MacOs Catalina!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for home office. Quick and easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP 9015 All in one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality all in one printer!!! I highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer needs better instructions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it so far since it does what it’s supposed to do. Only reason I didn’t give 5 stars is because I don’t have good instructions on how to use all of the functions, and there are things I would like to use it for that I haven’t been able to yet.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and relatively quick printing. Great for home use.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had no issues with the printer and setup was easy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    .

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend if you’re not good with technology. I had Geek Squad come set up my printer with my email for scanning purposes. When my WiFi password changed the computer lost the data. I am unable to use all the services the printer provides due to not being able to connect my email to the printer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another excellent HP printer. A snap to set up and program.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to send a copy to my email. There faxing and all the fancy stuff I haven’t use. The only thing I don’t like is when it runs out of color ink. It would not print in black and white until I replace the color ink. So I have not been using it for printing.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need. It prints well. Easily hooks up to WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quieter than my older model! Print quality excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I wanted.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything seems to work perfect so far. Setup was very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super easy to use, setup and control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to sit-up and use. No problems to use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Fast printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has good quality printing as prints very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Affordable initial cost.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for parent. It prints and scans and it's fast enough.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality printer. Very fast and it has so many features

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good HP printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to set Up. This is my 3rd or 4th HP printer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with setup. I need the scanning feature!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Happy with printer. too difficult to operate. Maybe an owners manual would help. Some of us, especially seniors, are computer savvy and can't find info on line.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Pamela.

      I’m sorry that you’ve found your printer difficult to use. I can easily understand why a lack of instructional materials and documentation would be a frustrating start to ownership. I want to help you get the most from the device, so I’ll offer what I hope are some useful resources and suggestions.

      First, to learn more about your printer and all its features, or for help solving problems, you can access the main user manual, how-to documents, software updates and troubleshooting guides here:
      - support.hp.com/us-en/product/model/37934143

      You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup, cartridge installation, print quality and connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
      - support.hp.com/us-en/topic/diagnostics

      If you need further assistance with anything, I suggest you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP