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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5593 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 5,593 reviews
  • Rated 5 out of 5 stars

    Great for home office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink cartridges last much longer than the previous HP All-In-One that I had. It is about the same as my other printer, but sits a little bit higher. The touch screen makes it very easy to use. I work at home about 3 to 4 days a week and it fits my job which is a paralegal.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works great and fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved all of the problems with our old printer.GreT

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra cartridges Purchased Well Worth It

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a reviewer suggestion to purchase extra ink. HP shipped Instant Ink, writing copies used with Instant would be charged. Instant shipped but weather problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great second time around

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the first printer I ordered, the touch pad was inoperable to the touch. This stuff happens and the second one is great. I had to replace an 8610 that continued to loose WiFi connection because HP no longer supports driver updates for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very satisfied. Iy's just what I wanted

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for an HP OfficeJetPro 6978 that died. Best Day were out of ink for this new model at purchase time (except for black). Cancelled then rejoined HP's ink Replacement club.. Had a full 4-color replacement box within a week. Well done, HP. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product and very easy to use as well as set up.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an awesome machine my coworkers love it ppl buy one

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PRINTS CLEAR AND FAST. WOULD RECOMMEND IT TO ANYONE

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Satisfied but not excited

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printing is fine but I am disappointed in the quality after using the 8600. Not as well built as the 8600 and I really dislike the LCD screen not being movable or not being tilted upward

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't last a year

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't last a year and we really don't use it as much, no more than 300 a month, so I don't get why it keeps giving an error message but won't report the error or print at all.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Liz.

      I’m sorry that your printer has stopped working. I can wholly understand why getting an error message that you can’t clear after less than a year of ownership would be quite an unwelcome surprise. I want to help you out of this dilemma. I hope the resources listed below guide you to that end.

      I can’t tell from you review what’s causing the error message or why the device won’t print. I recommend that you contact us directly so we can help you assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to operate and does a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup gets the job done beautifully and quickly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the price. Very easy to connect and use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All in one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not get this connected to my router. I have no problem connecting phones computers or tablets. For some reason this just won't connect. Thinking about returning it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy to use everyone really likes it it's great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Prints great. Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no trouble setting this up. Works great for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for a small business or home office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    does it all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems. Works as advertised. Would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pro 9015

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was not working properly when I first set it up. It would not print in color. Contact HP about the issue and they told me it had a bad print head. So I returned this one and order another one the same printer. This one is working great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor inspection process at manufacturer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I removed the printer from the box and plastic bag, I saw that one of the 2 hinges holding the "lid" onto the base was broken. I returned it for an exchange. When I started connecting the 2nd one to a phone line for the fax, I saw that the ID plate and paperwork showed it as being a 9010 . That pamphlet that is supposed to be an owner's manual is basically the size of one piece of copy paper folded in half and was pretty worthless. The box and printer 'body' says 9015. I called Best Buy and learned that there is some difference between the 2, but my son thinks that the number on the body (case) should be correct. Who knows!! I have to rate it, but haven't used it since getting everything connected.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good equipment to use at home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good , easy setup, valuable for its price.

    I would recommend this to a friend