Customer Ratings & Reviews
- Model:
- OJP 9015e
- SKU:
- 6450667
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great printer so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for the price. Very easy to connect and use
I would recommend this to a friend Great printer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.setup was a bit difficult, honestly took me two days to figure it out but after successfully setting it up, it works great. I love the fact it has instant ink, I don't have to worry about going out and buying ink.
I would recommend this to a friendAll in one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can not get this connected to my router. I have no problem connecting phones computers or tablets. For some reason this just won't connect. Thinking about returning it.
I would recommend this to a friendGreat for home office
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ink cartridges last much longer than the previous HP All-In-One that I had. It is about the same as my other printer, but sits a little bit higher. The touch screen makes it very easy to use. I work at home about 3 to 4 days a week and it fits my job which is a paralegal.
I would recommend this to a friendMrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not Happy with printer. too difficult to operate. Maybe an owners manual would help. Some of us, especially seniors, are computer savvy and can't find info on line.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Pamela.
I’m sorry that you’ve found your printer difficult to use. I can easily understand why a lack of instructional materials and documentation would be a frustrating start to ownership. I want to help you get the most from the device, so I’ll offer what I hope are some useful resources and suggestions.
First, to learn more about your printer and all its features, or for help solving problems, you can access the main user manual, how-to documents, software updates and troubleshooting guides here:
- support.hp.com/us-en/product/model/37934143
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup, cartridge installation, print quality and connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with anything, I suggest you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
- Pros mentioned:Print quality
Satisfied but not excited
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printing is fine but I am disappointed in the quality after using the 8600. Not as well built as the 8600 and I really dislike the LCD screen not being movable or not being tilted upward
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Prints great. Easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had no trouble setting this up. Works great for me
I would recommend this to a friend - Pros mentioned:Ease of use
Great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its easy to use everyone really likes it it's great
I would recommend this to a friend Gets the job done!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer for a small business or home office.
I would recommend this to a friend- Pros mentioned:Ease of use
does it all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems. Works as advertised. Would buy again.
I would recommend this to a friend Pro 9015
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer was not working properly when I first set it up. It would not print in color. Contact HP about the issue and they told me it had a bad print head. So I returned this one and order another one the same printer. This one is working great.
I would recommend this to a friendPoor inspection process at manufacturer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I removed the printer from the box and plastic bag, I saw that one of the 2 hinges holding the "lid" onto the base was broken. I returned it for an exchange. When I started connecting the 2nd one to a phone line for the fax, I saw that the ID plate and paperwork showed it as being a 9010 . That pamphlet that is supposed to be an owner's manual is basically the size of one piece of copy paper folded in half and was pretty worthless. The box and printer 'body' says 9015. I called Best Buy and learned that there is some difference between the 2, but my son thinks that the number on the body (case) should be correct. Who knows!! I have to rate it, but haven't used it since getting everything connected.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Good equipment to use at home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working good , easy setup, valuable for its price.
I would recommend this to a friend .
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend if you’re not good with technology. I had Geek Squad come set up my printer with my email for scanning purposes. When my WiFi password changed the computer lost the data. I am unable to use all the services the printer provides due to not being able to connect my email to the printer.
No, I would not recommend this to a friend- Cons mentioned:Noise level
don't but this printer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT is very noisy , and the setup took over 3 hours on the Phone with the HP customer service people. RETURNED IT on Jan 2nd
No, I would not recommend this to a friend Didn't last a year
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't last a year and we really don't use it as much, no more than 300 a month, so I don't get why it keeps giving an error message but won't report the error or print at all.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Liz.
I’m sorry that your printer has stopped working. I can wholly understand why getting an error message that you can’t clear after less than a year of ownership would be quite an unwelcome surprise. I want to help you out of this dilemma. I hope the resources listed below guide you to that end.
I can’t tell from you review what’s causing the error message or why the device won’t print. I recommend that you contact us directly so we can help you assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Glenn
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with ink use. Only got about 20-30 pages Only reason I bought it was had had inkjet paper Have 2 hp lazer printers that work great
No, I would not recommend this to a friendExtra cartridges Purchased Well Worth It
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took a reviewer suggestion to purchase extra ink. HP shipped Instant Ink, writing copies used with Instant would be charged. Instant shipped but weather problems.
I would recommend this to a friendHP 9015
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very functional and does everything I need Good value for the money I wish they would use the same ink for all offfice jet printers
I would recommend this to a friendVery Good Printer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is very good with all of its features. The only problem I have with it is sometimes the software doesn't work correctly and occasionally had to use the diagnostic software to repair, but other than that the printer works fine.
I would recommend this to a friend