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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5593 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 5,593 reviews
  • Rated 1 out of 5 stars

    Touch screen functions don't work right

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer WILL not scan from the ADF to PC via the touchscreen. I sat on phone with support for two hrs. It is a known issue. The result was them telling me to return it and get the 9025e, which will do what was intended from the touchscreen

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good all in one printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My third HP All-in-one Office printer. They are great. Cons: They do use a lot of ink however. This newer model is made of much thinner plastic parts than my last one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer but not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my other HP printer with this latest one; works very well I just expected better/faster printing and ease of use. For example, the keyboard is very small when trying to fax items and typing in numbers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice with one BIG flaw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer. The designer who made the pull-out paper catcher shorter than 11 inches should have to find a new job, and the executives who approved it and continue with the flaw should be fired.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SO far, it is good.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it is working well. I haven't had any problems. It does not seem as sturdy as the older model that I had, but then it broke down on me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m a fan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product a lot. It does what it’s supposed to. I can say that it was a little difficult to set up but I’ve had that problem with every printer I’ve owned. This product is also pretty big so make sure you have a good amount of space to place it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets messed up on some print commands. Some over several minutes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP I had was crap. This I have at work and it never fails me. The ink last a super long time and doesn't dry up. Highly recommend. Price increased from about 6 months ago, used to be $150 and now $250, demand for people working at home I suppose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the printer. It prints documents very well. I don't like the output tray as it's shorter than the papers that come out. My previous HP printer had a longer output tray and was of sturdier build.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not use their HP Instant Ink service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not and I repeat do not use their HP Instant Ink service.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer for the home office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the printer! Works great with everything we need: printing, scanning, copying. Great for the home office. The only negative we have found is that it seems to be slower printing in landscape mode.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP-Office jet 9015

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only complaint that I have with this printer is that it is difficult to print envelopes compared to my old printer. You have to remove the paper each time you want to print an envelope.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this printer as it does everything I need. I do not have a landline so have never used the fax. Sometimes after going to sleep I have to wake it up before scanning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just set up printer...very easy to do. I've needed a printer for a very long time. My friend Gail suggested this one. She stated that it works very well and that she is very pleased with her decision to purchase this product when she did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall, seems to be a good printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall. Seems to be a good printer. Easy to set up except for the scanner. I have tried tried to set it up to scan to my email am and have not been successful. The link to set it up is very confusing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP for me forever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried other popular brands over the last 30+ years. They aren't reluable and don't last. Now I only buy HP and they last for YEARS! I love this new one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to bring this printer back! It does not print from my Mac and I have to manually turn it off and back on every time I want to print from my Dell. And HP has already sent me the new ink cartridges for a printer that I can barely get to work from only one of my devices. That's not very "pro". It is vary frustrating! And, there is no one to work with at HP for customer service.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry that your printer has performed so poorly, and that you’ve not received the support you need. I can wholly understand why connectivity trouble on your Apple device and frequent resets with your Dell device would be a frustrating combination. I want to help you resolve this situation, so I’ll suggest a resource aimed at making that happen.

      I recommend that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Exceptional replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is smaller and lighter than our other HP Printer. It is easier to check ink levels. The output try doesn’t Stick out as far as our other printer, but output is easier to access. I’ve already recommended this model to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OfficeJet Pro 9015

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP printer with lot's of good features, perfect for smaller work areas, elegant and modern design. Only complaint the print speed and the ADF speed are a little slower then some other competitors in it's price/ class range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wasp

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works as expected. Although my last 3 printers have been HP this was not the exact model I wanted as my first choice but, due to availability issues with so many products I settled on this one due to a deadline requirement.

    I would recommend this to a friend