Customer Ratings & Reviews

Have had this for over a year and in general am still pleased with it. Only area that I find troublesome is printing on paper other than 8x10. Not easy. Not convenient. Nearly impossible.

Replaced HP 8600. It was a much better product and software was better.

This is the worst printer I have ever purchased and I have been in Business for over 40 years. It grabs too much paper all the time and does not line up the print. The paper grabber slips and the print does not line up properly resulting in messed up copies. Support did not understand the problem and could not and would not help me fix the problem.

Have had less than a year, and it is now unusable because the ink cartridge won’t move after saying that the ink refills were successfully replaced. Waste of money for the printer and the expensive refills.

I love this printer!! I bought this printer to replace an HP that was about 7 years old. It’s an all in one printer and installation was quick and easy!

Gives me exactly what I needed to replace my old Cannon printer that just quit working. Just wish the darn ink was not so expensive. HP should just give the printer away while making work only if you use their ink.

Printer is OK, but installing this printer on Windows requires some expertise. I have been building my own PCs for decades, I am a software engineer, still I found challenging to get the printer setup. On Windows 10, their "HP Smart" app is never going to find automatically the printer on your network. You will have to find it by IP. After that you will have to try multiple times to install the drivers for it. This app always fails to do so, even if the printer is connected directly through ethernet. Also asking to setup an HP account for doing anything in this app is infuriating. Bottom line, I would not recommend this printer to my family or friends. More frustration than anything for a not so great printing quality when you are able to have it working. 2 Stars because this is still printing when setup, but that's it...

I made a mistake with the first printer I purchased. When I returned it the two guys I worked with helped me greatly. The one at the return desk put me at ease throughout the transaction!

The printer is working good and meeting expectations. I did have some trouble setting it up and had to figure it out. It took several tries and use of the diagnostic tools at HP.

didn't like getting sucked into their ink program because of the ink cartridges that came with the printer. It doesn't save you money in the long run. I would have better off with another brand and the sales person didn't warn me about the ink program.

Terrible to install had to call.hp support and on phone for 2 hours even my it person was frustrayed by this

5 year old hp8600 quit. Needed a printer for taxes. Took old printer back for 15 %off new . An on site tec linked printer to phone and iPad. Went almost painlessly. Prints well in black and white as well as color. Controls seem simpler.

Printer cartridges would not stay secure in the printer. Had to adjust them a few times. The output paper tray sticks when you slide tray in and out,

It does it’s job, loving the wireless connection even though that sometimes it disconnects and takes minutes to reconnect. Enjoying the application to print from iPad and iPhone. Good product.

This is a replacement for an existing HP Officejet. It is satisfactory for a home office and I have no complaints. I am satisfied with HP as it is the only brand that I have used at home.

Has all the features of my old printer. Scan to the computer, fax, Scan to jpeg, and of course makes copies of documents. Scans double sided and can feed several documents at once. I can even print from my phone. How cool is that?

HP continues to dissappoint me as a customer for many years. They are annoying with their new subscription advertising to buy their ink, and it prevents you from printing in Black & White when out of Magento for some reason. I've spent a few hours trying to get the connectivity restored after setting it up on my PC. Was kind of annoying, but eventually was able to get it back working again.

Good printer for price, although can’t believe how fast it requires ink replacement or the cost of the ink. Replace the Ink two times and you have paid the cost of the printer.

Good printer. However, I thought I was purchasing the Pro 9015E model instead of the Pro 9015. They should change the model number (not just the "E") to save confusion. It's still a good printer and I ended up buying the Pro 9015E for a relative who is working at home and needed one. I purchased the "E" model for the same price as the 9015 elsewhere because BestBuy didn't offer it, (at that time at least) Downfall would be the software registration was time consuming and made more difficult than it has to be.

At first glance you would think the 9015 would be limited to what it can handle. I was pleasantly surprised after setting it up and putting it in action. Even though it has a smaller foot print than the previous HP printers; it can do the same tasks.