Customer Ratings & Reviews
- Model:
- OJP 9015e
- SKU:
- 6450667
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.
This summary was generated by AI based on customer reviews.
The best printer!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend anyone taking an online class to buy this printer . Especially if your book is all online . The only downside to it is that the ink if pricy , but other than that it’s an awesome tech !!!!
I would recommend this to a friendHP 9150 Printer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to replace a Photosmart C6180 that served us well for probably ten years. This is terrific printer. We really like the feeder. Works much better than the old printer. Oh, and it's quiet.
I would recommend this to a friendStill a Disappointing User Experience
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HP continues to dissappoint me as a customer for many years. They are annoying with their new subscription advertising to buy their ink, and it prevents you from printing in Black & White when out of Magento for some reason. I've spent a few hours trying to get the connectivity restored after setting it up on my PC. Was kind of annoying, but eventually was able to get it back working again.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Bryan.
I’m sorry that your printer has performed poorly for you. I can certainly understand why connectivity issues and the inability to print in black if a color cartridge is depleted would be an unwelcome combination. I want to help you understand what’s happening and have a better experience with the device. I hope the resources listed below serve that end.
First, you’re correct that the printer will not print with black unless all color cartridges contain some ink. With some HP printers including yours, that’s by design. Some ink from all the cartridges is used in periodic servicing tasks. These tasks help prevent issues such as printhead clogs and poor print quality. You can read more about it here:
- support.hp.com/us-en/document/c04331666
For help solving problems, you can visit a page on our support site that has diagnostic tools for various tasks and issues, including connectivity, print quality and cartridge installation. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with anything, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
simple to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works well one thing that I do not like about it is if you do black printing a lot it always goes to color as a default no way to keep it on black only
I would recommend this to a friendNot a quality printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced HP 8600. It was a much better product and software was better.
No, I would not recommend this to a friendGood update
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to have the HP 8610 but after 4 years, the printer head was damaged and the price to replace it was expensive than buying a new one. I have decided to give it a chance with this upgraded model. So far so good.
I would recommend this to a friendHP printers are great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always liked my HP printers. They are made with quality in mind and last a long time. My older one just needed a new print head and my husband was able to take care of it so now he has a newer printer!
I would recommend this to a friendNice printer but the setup was difficult
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A nice printer that does it all. HP fails in the setup though. you are directed to a website that does not do what they say it does and have to figure out the setup manually.
I would recommend this to a friendsave your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want to throw your money down a drain then by all means buy this printer. It doesn't work from the get go. I followed the instructions to connect it and to begin printing a test page and it would not start no matter what I did it kept repeating the same instructions over and over on how to set it up nd when you followed the instructions it got to the same point again and wouldn't do anything!!! I finally threw my hands up and said enough, your going back........ ;
No, I would not recommend this to a friendHP Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. This is our second HP printer -- always easy to use and love the Instant Ink feature.
I would recommend this to a friend- Pros mentioned:Print quality
Missed the Mark
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printing quality is ok. Speed of printing is quite good. That’s where the good ends. I bought this on a recommendation from The Wirecutter. Most of the time their recommendations are spot on. This one seems to have missed the mark. This printer ran out of blue ink in less than 2 days and even black and white copies look low quality now. Piece of junk honestly. I wish I had gone with a laser printer.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
Thanks for the review and description of your experience. While I’m glad to hear that you’re pleased with the print quality and speed of your printer, I’m sorry to hear that it ran out of ink so quickly. I can certainly see why that would be a dubious start to owning a new printer, so I’ll try to offer some helpful suggestions.
First, I can’t say for certain what happened with the ink supply in your case, but some printers come with what are known as setup cartridges, which have a lower capacity than regular or XL cartridges, and less yet than ones in our Instant Ink program. Still, the amount of time you cite does seem very short. A third possibility is the printer is not reading the cartridges correctly and is giving an inaccurate reading.
Regardless, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
POOR LAUNCH
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had a chance to use it as the setting up is being unrealistically difficult for whatever the reason with my MAC. Not user friendly for an older person who is not savvy with newer technology. The older way with an easy approach makes this newer tech stuff a failure launch for me. Hope it takes off with a new fuse! LIKE I NEED OUR KIDS TO TAKE OVER MAC AND DO IT FOR US. What a disappointment as I need to use NOW>{
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that you’ve encountered such extreme difficulty setting up your printer. It’s no surprise that you’re exasperated, especially considering you have an urgent need for the device. I want to help you out of this dilemma, so I’ll provide a resource I hope will reach that goal.
I recommend that you contact us directly so we can help guide you through the proper setup process. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Nice printer for limited use
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one of these we bought. It works fine. I've found that much to my disappointment these things really want official cartridges, which is a shame. Overall a decent printer for the money.
I would recommend this to a friendPrinter works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the printer, love the options for connectivity. Do not like the Best Buy geek we order program I have tried it many times and it keeps failing to connect and have that service
I would recommend this to a friendNot as easy to set up as prior models
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice machine, but it has been more complicated to set up than the prior models. Quite a few more options that take time to set up.
I would recommend this to a friendVERY, VERY, FRUSTRATING!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1. This may be an excellent all-in-one printer for a business with IT support but it's NOT AT ALL USER FRIENDLY for an individual consumer, even one with considerable experience with computers. 2. HP's already complicated and confusing instructions are without question designed to make it extremely difficult to use alternative inks, protecting their obscene profits from selling ink.
No, I would not recommend this to a friendGreat All in one printer for home office
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this printer for printing at my home office. Set up was a breeze and printing over WiFi is such a convenience. Happy with the way this has performed so far. Great help in these times when you are forced to WFH.
I would recommend this to a friendGood features, reasonably priced.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm disappointed however I cannot get my HP Officejet Pro 8610 repaired. Quite frankly, to date, I believe the 8610, overall, is the better product. It also seems more user friendly.
I would recommend this to a friendLet down by hp
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off, I was surprised at how flimsy the plastic was nothing like my older hp 5660 which it was to replace. During the set up it started to run into a problem, it started displaying a ink carriage jam. I tried everything that hp troubleshooting Guide instructed, but still didn’t work. After three hours of trying I gave up, pack it back up, needless to say, I took it back to Best Buy. I’ll just stick to my old reliable 5660. And do more research for a new printer.
No, I would not recommend this to a friendFine printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value but the WiFi has been a little wonky... we ended up just adding it to the wired network. The starter cartridges don’t have much ink....buy the XL cartridges for a better value than the standard size.
I would recommend this to a friend