Customer Ratings & Reviews
- Model:
- OJP 9015e
- SKU:
- 6450667
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.
This summary was generated by AI based on customer reviews.
HO printer 9010
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing that I really do not like is the lack of a manual. It works well. I bought the auto ink program. It is creepy that they know everything going on ! Other than the real big brother a
I would recommend this to a friendWorst Printer Ever
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the worst printer we've ever owned. Ran okay for a couple of months but now it chews up paper and cuts off copies with no explanation. We can't trust it to do a complete job without constant monitoring. TERRIBLE PRODUCT!
No, I would not recommend this to a friendNo help at all from Best Buy or HP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The home screen does not come up. It says the ink is not correct or leaking. I used the ink that came with it when that did not work I tried the new ones I purchase..still the same message. Contacted HP and they were no help and told me to take back to store...but it was after the 30 days to return.
No, I would not recommend this to a friendMeets all my needs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like HP printers (this is latest in series of purchases) for my home office. I also like having Total Tech Support which I called on to help me correct a minor set-up issue (which they quickly did)
I would recommend this to a friendPerfect!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, quick printing and the screen buttons are not as tiny as our last up printer which helps when emailing docs straight from the printer. Would recommend over and over again.
I would recommend this to a friendGood printer for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer does everything I need in a small office. The only problem I’ve found so far is with scanning multiple sheets. I just scan one at a time so no sheets get caught and crumpled going through.
I would recommend this to a friendNeeded a scanner, woks great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like the time to order and get it. Ever since we started shopping on line, store carry less inventory, so you can get your spontaneous product on demand.
No, I would not recommend this to a friendGreat Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has beautiful ink quality. I just signed up for the Instant Ink Program. This will make it easier to get the ink when needed. I am a very light user so I signed up for the $2.99 50 page a month plan.
I would recommend this to a friendGreat printer for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this printer for a couple of weeks now and so far it's great. This printer meets all of my expectations. I love the fact that you can manage everything through the app. Well worth the money!
I would recommend this to a friendDon’t buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this for a year now and all of a sudden the paper will not feed. Very disappointing as I need this for school. I don’t know if I can even take it back for a replacement.
No, I would not recommend this to a friendNot as user friendly as other printers we have us.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We use this for a small office. We have had a few issues - getting it connected to all the laptops, scanning abilities, scanning sizes, scanning more than one page at a time. I was unable to print for an entire week. We tried all the trouble shooting suggestions with no luck. Also, I tried to get the Geek Squad to help, and was unable to talk to a live person. The recording said we could schedule some one to arrive in the next 7-10 days. Lots of frustrations! Our previous printer was much more user friendly, but it died.
No, I would not recommend this to a friendPerfect for college
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect during the times that we are in. Satisfies all needs of a student pursuing a masters in chemistry. Would definitely recommend. The app makes printing a breeze. Go for the ink subscription
I would recommend this to a friend- Pros mentioned:Print quality
HP is decent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd HP printer it decent, my family and I like HP printer because the hp app and cloud plus it work with Alexa
I would recommend this to a friend Mr.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive and not the best when it comes to consuming ink. Certainly not a product I would recommend.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Chuck.
I’m sorry you’re dissatisfied with your printer. I can certainly understand why the device using ink more rapidly than you’d anticipated would be disconcerting. I want to help you understand what’s going on and remedy the problem if one exists. I hope the information and resources below serve that end.
First, I can’t say for certain what happened with the ink supply in your case, but some printers come with what are known as setup cartridges, which have a lower capacity than regular or XL cartridges, and less still than ones in our Instant Ink program.
If you’ve installed replacement cartridges, the XL cartridges designed for your printer have estimated yields of 1,600 to 2,000 pages, while the regular size cartridges are expected to produce 700 to 1,000 pages. How cartridges perform in your own printer varies according to numerous factors, including resolution, how dry the air is and how absorbent the paper is.
Regardless, if your results differ dramatically from the estimates above, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Satisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went in one day to purchase a printer...the salesman was TOO pushy. So we left. Went back later and purchased what WE WANTED and we're glad we did!!!!!!!!!! P.S. I hate it when sales clerks get pushy
I would recommend this to a friendTHE BEST!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best printer I have ever owned. I never wanted to spend a lot of money on a printer because I didn’t see any benefit; I just needed it to print. But the cheap printers failed every time.
I would recommend this to a friendGood printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, however, on my Imac for some reason the printer gets disconnected once in a while. I have to redownload it. Other computers and mobile devices, no problems!
I would recommend this to a friend- Cons mentioned:Paper tray
Maybe will maybe won't buy again.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had to replace this model more than once-seems to have a mind of it's own. The paper tray is rather flimsy.
No, I would not recommend this to a friend Great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could only scan one page at a time with my last printer. This one lets me scan multiple pages and save it as one scan. Game changer!! WiFi printing works perfectly as well. What a bonus!!!!
I would recommend this to a friendDisappointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HP products have been great purchases before. After 16 months (11/21) it quit working. Calls to Technical Support, a techician came to my home. He got it running again but the mother board is bad. Better to buy new than fix. Really? 16 months, $250 purchase price. Where is the quality? I realize the warranty is only 12 months. First time a relatively new HP product was junk in such a short time.
No, I would not recommend this to a friend