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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5592 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 232 Showing 4,621-4,640 of 5,592 reviews
  • Rated 5 out of 5 stars

    I wanted HP and Best Buy gave best results.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP OfficeJet Pro is a great series, but repairing them is difficult, and parts are overpriced. So working with BestBuy offered me the best price and service during this pandemic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to print from my phone. Setup was a little stressful. And i hate that it doesnt print on vellum paper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the easiness if it! This review wants me to keep leaving a longer message, I think I pretty much summed it up by what I said. Let’s see if it will take my review now lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color printer for normal use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice, portable printer. The print is clear and high resolution; its speed just fine for not so intensive. I haven't replaced the cartridges to assess the actual cost of the supplies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super for home office equipment.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer, copier machine. It's definately has met all my requirements for a home office machine. I'll be letting my friends know my experience. ALL GREAT/EXCELLENT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spoke with the HP rep on the store. He recommend this writer. I really like it. it handles all my needs. I think it is great that you have manufactures reps in the store.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DOES NOT PRINT 5X7s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a printer that unexpectedly died while I was in the middle of printing some envelopes. I specifically checked the questions/reviews to find out if this would print my envelopes. THIS DOES NOT PRINT 5X7 ENVELOPES. I spent 2.5 hours with someone from HP support and even he couldn't figure it out. I'm returning it for a Canon Pixma.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Prints fine, but HP is anti-customer. Avoid.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instant Ink is a terrible nag service that requires your printer to be connected to the cloud at all times. Support is helpless, printer wouldn't connect to my Macbook for a week and they wanted me to give them remote access to my entire machine. Ink is terribly expensive. Wish I bought a Brother.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a printer for a remote office that I use to meet with clients outside my area. I bought this printer not knowing what to expect. Technology has advance so much and this product proves it!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Is not compatible with my iMac! Can only copy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read great reviews, but the only thing it would do is copy. After multiple calls to the seller, I found out that Apple does not support this particular All-in-One printer!!! Apple finally helped me get it to a way to scan (not convenient), but no FAX. My son's Windows computer handles it okay.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to learn that your printer has not connected and worked with your iMac. I can certainly understand why that would be an unwelcome surprise. I want to help you remedy this problem, so I’ll provide some resources aimed at making that happen.

      First, I recommend you follow a guide on our support site to printer compatibility with Mac OS. It covers several software and support options for printing with Mac OS on HP devices. Find that guide here:
      - support.hp.com/us-en/document/ish_2635044-2489772-16

      If you need further assistance, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    2 sided printing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement of an older HP Office Jet. I love that this prints 2 sided without having to flip the paper! It's a bit larger than what I had but it does the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Print is what my kids needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has taken me a little bit to get to know all of the features of this printer but I am working through it, I know the geek squad is a call away from answering my concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the first one as it was defective. A real hassle - keep the package until after it is working. Not unusual but this does happen with electronics. Since Mar 2020.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does everything but toast your bread in the morning. It took a little time to set up, but it was worth it. I also like the option to buy ink automatically based on usage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for home use!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, home use machine. The only reason I didn't give it 5 stars was the size. I just wish they were smaller for home use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for a year now and all of a sudden the paper will not feed. Very disappointing as I need this for school. I don’t know if I can even take it back for a replacement.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Okau

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had HP printers. This one is more plastic than my previous one HP 8610 but I was forced to upgrade as that one was no longer available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to scan and print with ease. Easily connects to computer and other devices. Keyboard Is some multi click system like texting on your old flip phones, but not really an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent all in one machiy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version has an updated format for scanning jpeg It allows you to crop and adjust when you save. Also check your advance options before exiting. Copy and printer work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works nicely. No issues so far- had trouble setting up the scan capability. Also have issues using items on printer screen. Overall a nice printer and happy to have it.

    I would recommend this to a friend