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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5592 reviews

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    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 235 Showing 4,681-4,700 of 5,592 reviews
  • Rated 1 out of 5 stars

    Plagued by same problems

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned HP printers for 6 years. Based on my experience I reccomend anything but. After talking to in-store HP representative, looking at their HP instant ink perks, larger ink cartridge on this printer, I reluctantly decided to go with this printer thinking they surely ironed out kinks over the last 6 years and have a solid model. Hours after install it started giving me exact symptoms my older all in one printer had; constant connectivity issues despite being 10 feet from a high performance router in another room, scan to computer always dropping, HP proprietary network discovery acting strange, and errors printing. Tonight it just stopped. The screen was black and would not come up. The power button did not respond. I had to physically unplug it to restart. This piece of garbage is going back to the store so they can throw it in the trash and I'm taking my own advice and running away from HP.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP-OfficeJet Pro 0015 Wireless All in One Printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is great, never had any problems with it. Works perfectly. Printing quality is excellent, even for photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multiple Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer because of the multiple functions that it performs and which I need in doing my work. It also fits the space and looks good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad printer from HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a number of hours on the phone with HP, getting kicked upstairs to higher level help several times. I could never get the machine to fax and finally when they heard it run, they said it was faulty. They sent a replacement. I haven't had the se veral hours it would take to hook up the new machine and repackage the old one to send back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    OfficeHelper

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer, works well , though since Fax is 20th century technology, they should drop this function and drop the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I haven't opened the box yet to set it up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm hoping this printer will work with my new phone. I havent set it up due to my broken wrist and recent hospitalization. But I was happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome printer. I like the capabilities it featur

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a printer with thumb drive capabilities, and wireless capabilities. I use this printer daily and it seems to be holding up just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good printer for home/office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our previous printer died, so we saw this on the best buy web site, and it has everything we need, printer, scanner, copier, and fax. Exactly what we needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not My Best HP Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product not built well, seems cheap. Lid too heavy. Screen display is too small. Paper jams when I try to do a 2 sided copy from tray. Not my best HP purchase but needed a printer as I was working from home during quarantine.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good printer for light use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My opinion, for my needs is that I should have purchased a sturdier model with ability to print faster and make changes offered quicker , without so many steps. Bottom line, it seems too light weight and delicate to make multiple copies, legal and letter; scan and print 2 sides etc. It offers all of these features, just not as my last HP was. Good printer for the price. Only had it a month....this may get worse. (Or better)

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Printer/Scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’sa great machine, a bit noisy and clunky sounding for the price. And bigger than expected. Otherwise it’s working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace our old HP printer with this one..... So far it’s been a great printer.....our old HP lasted 10 years...hope this one lasts.....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great HpE printer for any home office

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is a nice addition to any home office. Meets all printing demands and uses compatible Hpe ink cartridges

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MMS

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I wish it was fax capable. I probably just need to read the instruction booklet again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my printer,I've only h a d it for 2 months, and it works really good. By me being in school it comes in handy. Thank you HP.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP+ is a SCAM and FORCES YOU TO BUY ONLY HP INK

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT ever by an HP printer. They for you into HP+. This is a scam. Once you are forced into this service, you CANNOT use 3rd party ink and MUST ONLY BUY HP INK, which is TWICE THE PRICE.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good home office/college student printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works very week for our needs. I use it for the volunteer work I do and my college student daughter uses it to print class materials.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one and only gripe that I have is the ink cartridge size, too small for the money. The rest of the printer is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great at home printer that is Wi-Fi and you can also print from IOS from anywhere. Fantastic price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good luck replacing your cartridges.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for one year and had immediate system supply issues after the first time replacing the cartrides. Terrible experiences. HP customer support terrible, not answering phone call, robot promising customer representatives and hanging up. I guess we stuck with HP.

    No, I would not recommend this to a friend