Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 5592 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 237 Showing 4,721-4,740 of 5,592 reviews
  • Rated 3 out of 5 stars

    I enjoyed the 8610 an thought this was an upgrade.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I did not have the 8610 I would say this one is excellent for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great works wonderful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I upgraded from the last one I needed a new one so I'm glad that I got this one it works wonderfully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great printer for scanning financial documents to pdf files. Double sided scanning and copying is a labor saver. Great printing speed. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good at-home printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good multi-use printer. So far I have printed on several types of specialty papers (photo, invitations, business cards) and have had no major issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP printer eval

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very compatible with Schwab printing applications. Other than that and finding ink very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer; has improved

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much quieter than the 9010 I had before this. Does all the printing, copying, scanning and faxing quite well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was great printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer worked great but was unable to engage scanner was not compatible with my Samsung chrome book.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great once installed Had to install a couple of times before the scanner would recognize computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best picture quality.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set-up for phone printing was a bit of a hassle, but picture quality easily made up for that. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works as expected. Insta Ink seems like a good deal, time will tell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hp printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good get the job done and smooth operation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working fine for us at this time

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older model HP printer with this one. Need to figure out how to scan pdf file instead of JPEG files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good overall printer.... prints fast

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    print fast and easy to setup. only problem is the paper tray is a little cumbersome to remove and replace... plus I got $$$ credit for my old printer...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away from HP

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your app is horrible. Sometimes it doesn't connect. Sometimes it does. Sometimes I can scan, most of the time I can't. I've been with HP for years and I will NEVER go with them again. They made this much, much harder to do and much, much less reliable.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Brandan.

      I’m sorry that your printer and its software have performed so poorly for you. I can certainly understand why trouble with the HP Smart App as well as difficulty scanning would be an aggravating combination. I want to help you remedy these problems, so I’ll suggest some resources that I hope will guide you to that end.

      First, I recommend that you follow a guide on our support site to installing and using the HP Smart App, especially the FAQ portion, which covers common questions as well as difficulties users have encountered. Find that guide here:
      - support.hp.com/us-en/document/ish_1716406-1413451-16

      You can also visit a page on our support site that has diagnostic tools for various problems, including scanner issues. There you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common scanning as well as printing issues. Visit that page here:
      - support.hp.com/us-en/topic/diagnostics

      If any problem persists, I suggest you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Great product and price!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line product at a great price!!! All your office work and needs are tremendously facilitated by this awesome product!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard to install ink cartridges

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding services with concentration to my need for information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just a great printer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a few HP printers in the past and they always have been a quality product. HP always is a great help when I have a problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like every HP printer I’ve had but seem to have to buy a new one yearly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good printer

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. Not super fast but very affordable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for home office and home school needs. The ink lasts longer and no issue connecting with the computers and othrr devices.

    I would recommend this to a friend