Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 5593 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 5,593 reviews
  • Rated 5 out of 5 stars

    Printer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it’s very easy to set up with all my devices and my computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working fine for us at this time

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older model HP printer with this one. Need to figure out how to scan pdf file instead of JPEG files.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard to install ink cartridges

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding services with concentration to my need for information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just a great printer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a few HP printers in the past and they always have been a quality product. HP always is a great help when I have a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Drivers Needed!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Printer! Wireless functionality is a plus. Guests can visit, jump on the WiFi, and print without installing drivers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless printer

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great combination scanner/copier/printer! Works great with the app for wireless printing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for home office and home school needs. The ink lasts longer and no issue connecting with the computers and othrr devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good overall printer.... prints fast

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    print fast and easy to setup. only problem is the paper tray is a little cumbersome to remove and replace... plus I got $$$ credit for my old printer...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer, the wireless connection not great or the app but does great directly plugged in.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    CEO

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Start out great now makes a noise when I print something

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry that your printer has started making unexpected noise. I can understand why that would be distracting as well as potentially concerning. I can’t tell from your review the nature of the noise or what it sounds like, but I want to help you address this issue, so I’ll suggest some things I hope will reach that end.

      First, I'll explain a factor that might be causing it. While your printer is powered up, it makes sure that the nozzles are regularly cleared, which can be noisy, especially if the printer is on a hard surface. I suggest you try placing the printer on a padded surface to muffle the vibrations that occur.

      If that does not address the issue and you believe it deserves further investigation, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Best at home printer

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best at home printer I ever had. It never has issues and it has beautiful reliable printing and scanning. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good if you don’t print much and low quantity as the speed printing is more on the slower side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buying experience even under virus condition

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy on the website had good specific instructions to order and pick up items curbside. Great job all employees should be commended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an older person I have problems adjusting to newer products, especially electrical products. I have been able to use the printer without trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked flawlessly since connecting to my laptop which is also a HP. Prints double sided, scans multiple pages to computer or email. Many features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer provides just what I was seeking!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old printer finally gave up. Purchased HP OFFICEJET PRO 9015. It performs well and provides all the services I need. Very happy with purchase!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No help

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took hours. Wait time excessive. Messed up my Wild Tangent Bubble Shooter to start. But never fixed the printer. Hours wasted and I must be able to FAX AND COPY TO DO MY JOB. I am returning the printer tomorrow. You tech support is useless. Lin Barker

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for college or small business.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter in college, she just loves having her own printer that can do everything she needs for her course work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer - All In One

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the All-In-One capability and it works well for our uses as a home printer. We have only owned it for a month. So far so good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish I would have purchased from Brother

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Brother printer with what I heard was a better one and that was with HP. The HP is not as friendly as my last printer and faxing is hard as the numbers are to small. Also to print an envelope it is much more harder. I'll have to live with the changes but can't wait till this one gets a little older and then I'll go back to Brother printer.

    No, I would not recommend this to a friend