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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5593 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 5,593 reviews
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for those with home offices. You will not be disappointed in this purchase. Great product and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Home office Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect home office printer for school, professional, running a household and small business with this one printer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WARNING-Printer held hostage by subscription

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer will not work unless subscription is paid. Subscription is not just for ink but rent to allow pages to be printed. Be prepared that you have to pay the subscription to use printer or HP will block you printer from working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Day to Day Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second HP inkjet printer I have purchased for daily use. It is a good, dependable printer with reasonable ink costs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Brother printers were crap. Needed something simple and easy to set up. This is it. Very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Officejet Printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all in one printer. I am able to so all of my office work from this printer while working from home.

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 1 out of 5 stars

    Avoid this unless you enjoy problems

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these. HP products have gotten cheaper and flimsier. This unit is no exception. It is a pain in the rear to operate. Parts break easily. It is not an intuitive machine to use. Bother the hardware and software have glitches and errors. trying to simply change paper into the paper tray is an ordeal. Updating software doesn't always go smoothly. The ink situation is ridiculous. It seems to evaporate on its own and all replacements cost your next electric bill's worth of drachma. I've had HP printers for over 15 years, I can seriously assert that i may not purchase another after using this quality deficient unit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works well so far!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only purchased this a few weeks ago; but I was pleasantly suprised at how easy it was to connect to my daughter's Chromebook.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    OfficeJet Pro 9015

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed and will be returning. The paper feed does not work when trying to scan to the computer from the printer. Found a way around that by going into the computer then hitting scan..no problem just a little more work....However if I scan more than 4 pages, some of the papers will scan upside down (I double check them when I put in printer that they are facing the correct way). So I then go in and "flip" the papers around individually and then they will not save. So I'm left with unprofessional products. I tried to get help with HP and that is not easy and they were not able to resolve the issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works as advertised. I like the new features introduced with this model. Considering a second one for my remote office.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    "Smart" Printer, Dumb Functionality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you see "too complicated" in the user reviews these days, chances are you're looking at a "smart" printer--which is to say, HP wants you to download an app and track your data in order for this printer to work at full functionality. This, I've learned, is something that HP is doing across the board; I will be staying far away from HP printers for this reason. You can print via Wifi without the app, and you can copy or scan to a USB, but you cannot scan to your computer directly without the app, so you'll be running around back and forth with a USB if you don't plan on downloading the app. Besides that, the print speed is slow, the tray is super shallow and doesn't hold much paper, and the scan quality is subpar. Tl;dr: Sleek design, terrible functionality, marketed to look and sound a lot better than it is. Don't buy unless you are in the market specifically for a printer that works with "smart" functions and don't mind data collection. I am looking to return and replace it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to printer when I need to fax scan or print!!! Hp is an excellent product for your home office!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Printer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has been the best investment in a Printer. It does everything. Don't forget the HP plan that they offer. It is true value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the price. Very good at color pictures. Ink program helps sustain lower overall costs

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    9010 printer/scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my IT guys working for a day and a half to get the both the printer and scanner paired at the same time with a Dell laptop. Still no success. Attempt to exchange tomorrow under Protection Plan. More news to come

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Decent Printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer itself pretty good but the HP app should have been better. There’s no scan both sides option on HP mobile app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Typically good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HP product but a bit more noisy and vibrates more than my previous 6000 series HP printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Except for lines running through color photos, it is a very nice printer. I am disappointed in the photos printed. Hope I can solve the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this printer for the price it works well. However it does go through the ink though pretty fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is doing an excellent job in all of my printing needs. I would highly recommend this printer.

    I would recommend this to a friend