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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5592 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 5,592 reviews
  • Rated 5 out of 5 stars

    Works well so far!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only purchased this a few weeks ago; but I was pleasantly suprised at how easy it was to connect to my daughter's Chromebook.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    "Smart" Printer, Dumb Functionality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you see "too complicated" in the user reviews these days, chances are you're looking at a "smart" printer--which is to say, HP wants you to download an app and track your data in order for this printer to work at full functionality. This, I've learned, is something that HP is doing across the board; I will be staying far away from HP printers for this reason. You can print via Wifi without the app, and you can copy or scan to a USB, but you cannot scan to your computer directly without the app, so you'll be running around back and forth with a USB if you don't plan on downloading the app. Besides that, the print speed is slow, the tray is super shallow and doesn't hold much paper, and the scan quality is subpar. Tl;dr: Sleek design, terrible functionality, marketed to look and sound a lot better than it is. Don't buy unless you are in the market specifically for a printer that works with "smart" functions and don't mind data collection. I am looking to return and replace it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Brother printers were crap. Needed something simple and easy to set up. This is it. Very happy with the purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    OfficeJet Pro 9015

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed and will be returning. The paper feed does not work when trying to scan to the computer from the printer. Found a way around that by going into the computer then hitting scan..no problem just a little more work....However if I scan more than 4 pages, some of the papers will scan upside down (I double check them when I put in printer that they are facing the correct way). So I then go in and "flip" the papers around individually and then they will not save. So I'm left with unprofessional products. I tried to get help with HP and that is not easy and they were not able to resolve the issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it’s very easy to set up with all my devices and my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Printer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has been the best investment in a Printer. It does everything. Don't forget the HP plan that they offer. It is true value

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    CEO

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Start out great now makes a noise when I print something

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry that your printer has started making unexpected noise. I can understand why that would be distracting as well as potentially concerning. I can’t tell from your review the nature of the noise or what it sounds like, but I want to help you address this issue, so I’ll suggest some things I hope will reach that end.

      First, I'll explain a factor that might be causing it. While your printer is powered up, it makes sure that the nozzles are regularly cleared, which can be noisy, especially if the printer is on a hard surface. I suggest you try placing the printer on a padded surface to muffle the vibrations that occur.

      If that does not address the issue and you believe it deserves further investigation, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Good printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Except for lines running through color photos, it is a very nice printer. I am disappointed in the photos printed. Hope I can solve the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Officejet Printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all in one printer. I am able to so all of my office work from this printer while working from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is doing an excellent job in all of my printing needs. I would highly recommend this printer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ink cartridge Failure

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink cartridge kept popping out, when I could get them to stay in .. it keeps saying check printer head.. tool it back.. never got it to work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to printer when I need to fax scan or print!!! Hp is an excellent product for your home office!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Typically good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HP product but a bit more noisy and vibrates more than my previous 6000 series HP printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent Printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer itself pretty good but the HP app should have been better. There’s no scan both sides option on HP mobile app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the price. Very good at color pictures. Ink program helps sustain lower overall costs

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 1 out of 5 stars

    Avoid this unless you enjoy problems

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these. HP products have gotten cheaper and flimsier. This unit is no exception. It is a pain in the rear to operate. Parts break easily. It is not an intuitive machine to use. Bother the hardware and software have glitches and errors. trying to simply change paper into the paper tray is an ordeal. Updating software doesn't always go smoothly. The ink situation is ridiculous. It seems to evaporate on its own and all replacements cost your next electric bill's worth of drachma. I've had HP printers for over 15 years, I can seriously assert that i may not purchase another after using this quality deficient unit.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice features and Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall a decent printer but paper gets jammed easily and very difficult to find and get unharmed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer, way above previous HP all in one. Was concerned it would lose connectivity like last one but its great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP-Officejet Is The Best Printer I've Ever Owned!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best model for the dollar out there bar none. It's a real workhorse in my office as it's used everyday. No jams or smearing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this printer for the price it works well. However it does go through the ink though pretty fast

    I would recommend this to a friend