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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5593 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 5,593 reviews
  • Rated 5 out of 5 stars

    Havent installed printer yet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent hooked up this printer yet...but read many reviews on line and am hoping it will perform well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect addition to the home office.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a printer more than ever with WFH. I use this way more than I thought I would. Great options for connecting.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    HP 8015

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality print however the saner function is not compatible with windows 10 and requires geek squad installation of a windows application. I did not find this until after the end return time limit or I would have exchanged it for another product,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    disappointment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big disappointment. Set up was difficult. used phone for initial set up, then needed to install again on PC, system has trouble finding the printer, even though it is the default. overall flimsty

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift. But friend has one too and this is a great printer for students.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought for my business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my printer. I would like to find a cover for it. Wish you sold the covers as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. Dont sign up for the monthly fee for free ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall grade printer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has always been a great and reliable printer for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works great and no issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I went back to HP from Epson It was easier to install and I'm confident it will work better than the Epson.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A Great Home Office Printer

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a previous owner of many Hewlett-Packard printers, the most recent a HP Envy Photo printer, I am accustomed to the high quality output that HP printers provide. I had never really considered the OfficeJet Pro line of printers as they are normally behemoths that provide a lot of bells and whistles but take up a lot of space. So when this printer arrived I was pleasantly surprised at it’s size. It can easily be placed on a small table and everything (paper supply, output, etc.) comes through the front of the printer, thus making it easy set up in smaller spaces. The unboxing involved the standard removal of protective tape and reading the quick set-up sheet to get the ink cartridges and paper in place. I downloaded the new (yes, use the new one if you want access to Smart Tasks) apps for the printer to enable all it’s functions ran through the initial set-up screens. The LED screen is a little on the small side, but it met all the items I required of it. Wireless set-up, which is the only way to use this printer, was simple and found my network easily. It completed registration, walked my through the “Instant Ink” procedures (which took a little longer than usual since I had to transfer from my previous HP printer) and was ready to go. I started by running through a copy of copies in the scanner, to include double-sided items. It pulled everything through the document feeder and scanned both sides without a hiccup. The print from the copies is clean and well defined. Colors matched well to the originals which made it hard to determine which was the copy, a great feat from an ink jet. Using the new Smart Tasks app makes printing from cloud based services, cellphones and web enabled services was easy and worked well. The printer has the ability “heal” it’s Wi-Fi feed to keep the best connection to complete your tasks. I never saw an issue, so I will have to take their word on it. The printer also has it’s own e-mail address which gives additional capabilities to print from virtually anywhere. It’s rated at 22 pages per minutes, and seemed pretty fast, although I did not put it through a typical office-type print job yet. The smaller footprint and ability to print from almost everywhere and from almost any device makes this an excellent printer for a home or small business. It’s bigger brother only adds separate or larger paper trays, so unless you need that capability this is the one to get. Excellent printing, good color and sharp text makes this a great buy. Good shopping!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP all in one 9015

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and it was easy to set up and get going. I am glad i bought it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my old printer stopped working, bought a new one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this. So far I am happy with this product. The instant ink makes it worth it to buy HP.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Great printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But tha app doesn't work. Printer prints nicely. However when you want to print something you can't. Never!! The device that you're using will never find the printer. What good is a printer if you can't print? HP really needs to fix this problem. I'm returning my printer today.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      Thanks for the feedback. While I'm glad to hear you're happy with the print quality, I'm sorry to learn that your printer is having connectivity trouble and that you plan to return it. I can understand how connectivity issues would become quite frustrating quickly. Because we aim for reliability in our products, let’s see whether I can offer you some useful suggestions.

      First, I recommend using this troubleshooter to tend to frequent connection inconsistencies:
      - Windows: support.hp.com/us-en/document/c04249080
      - Mac OS: support.hp.com/us-en/document/c04249334

      If you use Windows, you can also download a tool that helps troubleshoot wireless printing and scanning issues called the HP Print and Scan Doctor:
      - support.hp.com/us-en/topic/printscandoctor

      I also recommend looking at this document to address printers that do not maintain Wi-Fi connections:
      - support.hp.com/us-en/document/c02790693

      If you still experience connectivity issues or have questions or concerns, please contact us directly for support. We'd be happy to help you further: hp.com/contactHP

      Keith
      HP Care
      hp.com/support HP

  • Rated 4 out of 5 stars

    Not for an amatuer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer took a lot longer than expected to set up. We are finally learning to use all its features.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this as a home printer for our General Counsel and he LOVES it! Being Alexa-enabled is really cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. All of the users in my family were able to connect to the printer without any difficulty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer easy to use and easy to replace ink. Works perfectly printing from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP9015E printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. Not having any problems with this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good printer for small businesses. You wont be spending a lot of money on ink cartridges

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliablity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one before last about 1 and 1/2 years that is why I buy extended warranty

    I would recommend this to a friend