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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5593 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 244 Showing 4,861-4,880 of 5,593 reviews
  • Rated 5 out of 5 stars

    Excellent Printer and easy to use and install

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a "no brainer" to install and set up. Great tool with wireless connection and scanning functions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little slower than the replaced officejet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slower than the replaced officejet and the paper tray was less than the old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home office printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the home office. Used for several months and still haven’t refilled the ink

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would need more time to give a great review. I have only used it a few times but it seems to work fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for pictures

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this printer for printing pictures from your phone and Facebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best printer I ever bought, subscribe to the instant ink program and make your life easier. No brainer here.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hmm a little difficult

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to setup when you disconnect from an existing instant ink account

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does all the work for you, so many different tasks and you really don’t need to know the intricacies of how it works..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works well and scans very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s 13 years newer than my old hp printer. It works well for what I need. I’ve had it for 2 months or more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great All in One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good all in one printer. I've been working with computers for over 30 years and HP makes the best printers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy. I was able to set up the printer in about 10 min. Printer is working without problem.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WORST THING EVER! MUST RETURN!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HORRIBLE I Never wanted a wireless & was never told it is 100% UN USABLE. I suppose the person ASSUMED I knew. Which I did NOT!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a good printer for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a little trouble at first and it was almost impossible to get help from HP>

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad decision

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible purchase. I could not connect this printer to my desktop wirelessly. I had to buy a printer cable. Lame printer

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Miki.

      I’m sorry that your printer has not connected wirelessly like it should. It’s easy to understand why needing to buy a USB cable to get the printer working would be inconvenient and frustrating. I want to help you get the printer hooked up wirelessly, so I’ll suggest some resources aimed at reaching that goal.

      First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including setup and wireless connectivity. You can find that page here:
      - support.hp.com/us-en/topic/diagnostics

      You can also find troubleshooting guides specific to your printer, including ones on setup and connectivity, in addition to user manuals, how-to documents and software updates here:
      - support.hp.com/us-en/product/model/37934143

      If the device still won’t connect wirelessly, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 4 out of 5 stars

    Always buy HP printers.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer save for going off-line when power is interrupted. HP needs to fix that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PrettyPrinter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little printer. Got it for my girl as she moved out on her own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp 9015

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. And easy to use. The fax without a phone line was surprising and a great feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well and was so easy to install that an inexperienced person such as myself could do it. Great quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great now that it's set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given this 5 stars but set up instructions missed a few details.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer can both print and scan on both sides. The ink cartridges are easy to remove and place.

    I would recommend this to a friend