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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5592 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 245 Showing 4,881-4,900 of 5,592 reviews
  • Rated 1 out of 5 stars

    Way to hard to set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am fairly IT savoy, but this machine makes seem like an idiot which i might be and try after try hp on line help "what help" the sledge hammer is coming.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry you’ve had such a hard time with your printer’s setup and installation process. I can’t tell from your brief review precisely what happened, but it’s clear you’ve not reached a desirable end. I want to help you out of this dilemma, so I’ll provide a resource that I hope will make that happen.

      If you’ve not done so already, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and guide you through the proper steps or troubleshooting. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location

      I hope this helps, and, again, our sincerest apologies.

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Highly effective economical price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the features you could possibly want in an all-in-one printer at an incredibly reasonable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reasonable printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP, what can I say... nice all in one. Ink is expensive. But what printer ink isn't...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast working and great quality.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I work with alot of necessary printing at home. It's become very helpful to get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely received my monies worth. printer gets lots of use and updates fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is slower than my previous HP. But still good printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a pretty printer. My older printer was slow and old, but this one works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer at a good price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this along with the 23” all in one hp computer to complete our shipping office. Easy to setup and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the price. Pretty easy to hook up and get all networked together. So far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Printer.........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent would buy it 10 more times, can't wait to sell my stuff, thanks for your help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my mom for Christmas. She really enjoys it, especially the ADF function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was an easy setup. After the setup we were able to proceed with our backlog of print jobs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the best printer we have owned. So easy to use and took very little time to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer ever does the job and easy to do from Your phone and the installation super easy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Several Steps Down from My Older OfficeJet pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss the ability to send Faxes from my computer. I have to unplug and replug the printer in order to fax. HP has moved its tech help out of the country. Unfortunately, the result is no help at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it will scan double sided automatically. Nice printer, not to bad on ink either. Good price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad decision

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible purchase. I could not connect this printer to my desktop wirelessly. I had to buy a printer cable. Lame printer

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Miki.

      I’m sorry that your printer has not connected wirelessly like it should. It’s easy to understand why needing to buy a USB cable to get the printer working would be inconvenient and frustrating. I want to help you get the printer hooked up wirelessly, so I’ll suggest some resources aimed at reaching that goal.

      First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including setup and wireless connectivity. You can find that page here:
      - support.hp.com/us-en/topic/diagnostics

      You can also find troubleshooting guides specific to your printer, including ones on setup and connectivity, in addition to user manuals, how-to documents and software updates here:
      - support.hp.com/us-en/product/model/37934143

      If the device still won’t connect wirelessly, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 4 out of 5 stars

    More than expected

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very convenient everything can be done within the HP App.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality on each black / white and color copy . Great price for this good printer

    I would recommend this to a friend