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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5593 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 5,593 reviews
  • Rated 1 out of 5 stars

    Best printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered since March 5 2023 and it has been 5 months and no one can help me out. I was on call, in store,and online chat. I just need my printer, please.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 1 out of 5 stars

    Not a good printer if you print a lot of copies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the absolute worst printer I have ever purchased. It has had more paper jams than my HP 8600 ever had!! You can not print more than 100 copies at a time. It runs out of ink so fast. I have already used 2 of each XL color and black and have only printed 500 copies. So very disappointed! This feels cheaply made.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected seamlessly, looks great, not too bad on the price for ink

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A new printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, a little confusing to link to a cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. i will always recommend this product to everyone. i will buy this product again if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok for the price. Cartridges are a little pricey and don’t last as long as they say.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great home office printer at a great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a printer to replace my old HP which finally bit the dust. This was the perfect "All in one" choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer, would definitely recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so nice and perfect for my home office!!!! if you are looking for a printer, buy this one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s not as fast as the 8600 model.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much slower than my previous, HP8600 and more cumbersome To operate.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does exactly what it says. It even prints on heavy card stock with no problems! Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer for home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning applications. So far copy, print, fax and fax to email are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the printer has preformed as expected. So as of now I have no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 9015 is a good value printer, installed easily and works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for small office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it in a small office and it works great. Easy to set up and operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my Small Business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a printer that could do it all for my small business and this fits perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick little machine and doesn't use as much ink as previous printers. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look, flexibility, and efficiency! This is a great printer for a home office!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hooked up to my HP PC and they communicate well and it does everything it says it should.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid if at all possible.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this printer 0 stars I would. I have owned 3 HP printers and this one is terrible. Anytime the printer goes to a sleep state, the network connection ceases to work even upon wake up. Only recovery is a hard reboot.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that your printer has lost its connection to your network every time it goes into sleep mode. I can wholly understand your frustrating, considering you’ve needed to reset the device so often. I want to help you remedy this problem, so I’ll direct you to some resources and information I hope will make that happen.

      First, I recommend you follow this guide to sleep mode and how to deal with problems that arise when a printer is in sleep mode:
      - support.hp.com/us-en/document/c04183583

      If the problem persists, I suggest you contact us directly so we can help you assess the situation and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Pefect for Home/Business Applications

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer seems to be the follow on to the HP 8600 Series Printers. Double sided printing is a snap.

    I would recommend this to a friend