Customer Ratings & Reviews
- Model:
- OJP 9015e
- SKU:
- 6450667
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.
This summary was generated by AI based on customer reviews.
Insanely Powerful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mother for Christmas, who is a lawyer. This printer is a true workhorse.
I would recommend this to a friendHP 90156 Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prints/copies/scans good qualitly Would like screen to be larger.
I would recommend this to a friendprinter door
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am unable to open the carriage access drawer to set up the printer. It sticks, and I have been unable to pry it open. The HP Virtual Support was useless. At some point, I suppose we'll get it open. I hope we don't break anything in the process.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Heather.
I’m sorry to hear that you’ve been unable to access your printer’s ink-cartridge carriage for setup, and that you’ve not received the support you need. That sounds like a terrible first impression of the device – and I’m sure not what you’d envisioned when you bought it. I want to help you get the printer set up or otherwise resolve the situation, so I’ll offer a resource and some information aimed at making that happen.
I can’t tell from your review what’s wrong with the carriage access door or why it won’t open, so I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts who can help you assess what’s going on and find a solution, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Great Printer bad software.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good printer , but software installation needs to be a little more compact. For some reason you need to go back and install the scanner software separately and the fax. Should all be done at one time. At least when you have CD installation everything was done at same time.
I would recommend this to a friendFantastic printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have many printer over the past 20 years. To be sure, this printer is by far the best.
I would recommend this to a friendbroken in box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.broken out of the box. ink cartridges inserted against a spring did not align. returned. And note this printer also does not support print anywhere feature in the hp app
No, I would not recommend this to a friendPerfect for my needs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Multi-functional, easy to use, copies are fast and neat. Ideal for home or small office
I would recommend this to a friendGreat HP device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from an 8610 hp; no complaint and well worth the wait for shipping.
I would recommend this to a friendVery good printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always love HP printer. This is a new model that’s hu I am trying. It should be good as always
I would recommend this to a friendEasy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printed photos and the quality was not as good as I was hoping for
I would recommend this to a friendGreat printer for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer was easy to set up right from the box. Clear controls make printing a breeze.
I would recommend this to a friendThe printer works
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer works good had to have Geek Squad to set up scan to email on printer. I works excelent
I would recommend this to a friendGreat printer for working at home!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer was easy to set up and use. I was able to use it as soon as I got it home.
I would recommend this to a friendPrinter
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this printer.but a ink is very expensive for this brand printer.
No, I would not recommend this to a friendJust another HP printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it is supposed to do! HP is a solid soldier in the office.
I would recommend this to a friendPoor quality manufacturing and or engineering.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this printer for just under one year and use it very little, probably less than three reams of paper. Today the printer cartridge is jammed and its unusable.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Clyde.
I’m sorry that your printer has stopped working. I can wholly understand why that would be an unnerving surprise, considering you’ve used it so little and you’ve had it less than a year. I want to help you out of this dilemma, so I’ll suggest some resources aimed at making that happen.
I recommend that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Excellent HP Printer for the House
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The HP Printer is what is needed for the various applications at the house computer.
I would recommend this to a friendGreat investment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything we need and more. Pictures print out nicely and works well with transfer paper
I would recommend this to a friendHP Printer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is a true workhorse and is compatible with HP Print service.
I would recommend this to a friendMulti purpose
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great multifunctional printer. Work from home so very helpful in my job task
I would recommend this to a friend