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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5592 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 5,592 reviews
  • Rated 1 out of 5 stars

    Best printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered since March 5 2023 and it has been 5 months and no one can help me out. I was on call, in store,and online chat. I just need my printer, please.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Printer bad software.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer , but software installation needs to be a little more compact. For some reason you need to go back and install the scanner software separately and the fax. Should all be done at one time. At least when you have CD installation everything was done at same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many printer over the past 20 years. To be sure, this printer is by far the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, slight issue with ink cartridge but hp Support resolved quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multi-functional, easy to use, copies are fast and neat. Ideal for home or small office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to set up right from the box. Clear controls make printing a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HP device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an 8610 hp; no complaint and well worth the wait for shipping.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    printer door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am unable to open the carriage access drawer to set up the printer. It sticks, and I have been unable to pry it open. The HP Virtual Support was useless. At some point, I suppose we'll get it open. I hope we don't break anything in the process.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Heather.

      I’m sorry to hear that you’ve been unable to access your printer’s ink-cartridge carriage for setup, and that you’ve not received the support you need. That sounds like a terrible first impression of the device – and I’m sure not what you’d envisioned when you bought it. I want to help you get the printer set up or otherwise resolve the situation, so I’ll offer a resource and some information aimed at making that happen.

      I can’t tell from your review what’s wrong with the carriage access door or why it won’t open, so I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts who can help you assess what’s going on and find a solution, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Great printer for working at home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to set up and use. I was able to use it as soon as I got it home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just another HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is supposed to do! HP is a solid soldier in the office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything we need and more. Pictures print out nicely and works well with transfer paper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great print

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a few minutes to actually get the cartridges aligned after that nothing but success!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent HP Printer for the House

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Printer is what is needed for the various applications at the house computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment I made for my home office, and the free ink for 4 months was amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced and older HP 8600 deskjet printer. Easy setup and print quality is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer.but a ink is very expensive for this brand printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use printer, especially with the app

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer as our old HP Envy wasn’t cutting it. This is a great value printer from HP!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multi purpose

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great multifunctional printer. Work from home so very helpful in my job task

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer would love if scan more pages at a time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros Fast and easy, cons ink cartridges are a little pricey

    I would recommend this to a friend