Customer Ratings & Reviews
- Model:
- OJP 9015e
- SKU:
- 6450667
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.
This summary was generated by AI based on customer reviews.
HP Printer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is a true workhorse and is compatible with HP Print service.
I would recommend this to a friendExcellent Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and wireless - I replaced an older model and am very happy with the 9015.
I would recommend this to a friendPerfect for my space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that it’s not bulky but does everything my last bulky one had.
I would recommend this to a friendCopier
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Desk top Office copier. We do alot of copying & this is a good worker
I would recommend this to a friendHp OfficeJet Pro 9015e
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap material. Display to small. Was not able to get it connected to our network. Will return and upgrade to a better quality one.
No, I would not recommend this to a friendBETTER THAN EXPECTED
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT PRINTER, CAN FIND NO PROBLEMS GOOD PAPER TRAY AND WIRELESS CAPABILITY
I would recommend this to a frienda good printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the ability to copy and scan documents. It's a good deal.
I would recommend this to a friendPrevious gen was better.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to have a 8710 and a 8720 the previous generation before this and they worked perfectibility. With the 9015, I couldn't access the USB port for printing from flash drive because I kept the printer between my desktop tower and a few bins. Unlike the previous gen where the ports were front facing. Then there is the head ache of when i'm printing a big job and the printer. When it runs out of paper and I try to take out the tray to reload, the tray would get locked up. Same goes for when it finally stops and lets me take the tray out. When I put the try back in, the printer would then block the tray from receding back in. The only work around is to turn off the printer and hope the task resumes. Solution: This printer is not for big print task.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Allen.
I’m sorry to hear that you've not had the experience you expected with the printer, and I’m sorry that the paper tray specifically has caused trouble. I can understand why that would be disappointing as well as frustrating, especially considering you were so happy with your previous HP printers. With that in mind, I’ll offer some resources and information that I hope will help.
For help solving problems or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, user manuals, video tutorials and software updates for your printer here:
- support.hp.com/us-en/product/hp-officejet-pro-9010-all-in-one-printer-series/23903057/model/24208582
If you can’t find materials to help you resolve the paper tray issue and the problem persists, I recommend that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Great printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our 5 year old HP printer with this new sleek design HP. Works great!
I would recommend this to a friendEasy set up!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up! My HP instant ink transferred over and I received 2 months free!
I would recommend this to a friendAs expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt delivery. Easy set up. Functions as expected.
I would recommend this to a friendNicely printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and easy to handle. Only the price ii is high.
I would recommend this to a friendPrinter gets the job done every time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a pleasure to have a new and working printer. Good choice purchaisng this printer.
I would recommend this to a friendFit my needs perfectly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The copier was the right size for my work area and so far has work perfectly.
I would recommend this to a friendSolid printer/scanner
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works flawless via wi-fi. Especially like the ease of HP instant ink.
I would recommend this to a friendIt Works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Printer, very satisfied, bought this to replace an older model,
I would recommend this to a friendGreat printer worth the money!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome printer, scanner Bluetooth works great turn in, click and print!
I would recommend this to a friendSo far.... great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer was easy to set-up. Better looking and slightly smaller than my last HP printer.
I would recommend this to a friendIt serves my needs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaces a printer from Amazon which was an awful design.
I would recommend this to a friendbroken in box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.broken out of the box. ink cartridges inserted against a spring did not align. returned. And note this printer also does not support print anywhere feature in the hp app
No, I would not recommend this to a friend