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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5593 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 5,593 reviews
  • Rated 5 out of 5 stars

    Get pictures

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes wonderful colored pics of pictures. Colors are amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt delivery. Easy set up. Functions as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. I've had it almost a year! No problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit my needs perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The copier was the right size for my work area and so far has work perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quality service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they alway treat you right Had what I needed Came in a timely manner

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too cheap to get through the installation phase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it to the store and buy a competitor printer. Couldn’t complete the installation process. Kept getting cartridge error so installation was impossible. Cartridges were so cheap that they kept popping out.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nicely printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and easy to handle. Only the price ii is high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Prints like a champ. Would recommend this printer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP stinks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am getting sick of HP products! I am constantly having to re install/setup this printer. I have HP computers so I am not sure why the difficulty. Scanning is a big issue from the printer. Don't buy HP!!!

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Rick.

      I’m sorry to hear that your printer has caused you such trouble. Your frustration is no surprise, considering you’ve had scanning difficulty on top of the device needing to be reinstalled frequently. I want to help you resolve this situation. I hope the resource and information below will accomplish that.

      I recommend that you contact us directly so we can help you assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Printer gets the job done every time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a pleasure to have a new and working printer. Good choice purchaisng this printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer and the right size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a perfect fit for my home office. It truly gets the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect product for my needs. I like the instant ink program.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It serves my needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces a printer from Amazon which was an awful design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far.... great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to set-up. Better looking and slightly smaller than my last HP printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office jet printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our copier/ printer, it has done all that we ask of it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good printer, short lifespan

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the functionality of this printer but it didn't last much more than a year before the ink cartridges kept jamming. After some online research, I found it was a really common issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer. Hopefully it lasts many years like my other Hp printers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, great price and quality for the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fulfilling all our printing needs. I'm looking forward using all features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer, fair price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been an HP printer fan for a long time. This one does not disappoint.

    I would recommend this to a friend