Customer Ratings & Reviews

Perfect for WFH. Compact, fast and good quality output. Does everything - print, copy, scan and fax. Does them all well.

Good reliable printer. Easy set up. Replaced with the exact one

Excellent printer and quite dependable quality. It’s easy to use.

It was easy to set up and doc's I.ve printed look great.

This HP printer is fairly easy to use. The paper tray is a little too small and the touch screen occasionally freezes up. When the screen freezes, the power button does not work. The machine must be unplugged and plugged back in to be able to use it. This problem began within a month of my purchase.

Easy to set up. Good print quality. Cartridges are easy to install.

This printer is just what I needed for our church office! Doesn't take up much space and is easy to use.

This printer is easy to use and prints pretty quickly.

My dad's HP Photosmart 6520 stopped working after about 7 years of use so it was time to get a new printer. We knew we were going to stay with HP since we've had Epson and Cannon before but had issues with the both of those brands. We started looking around for deals on a good HP printer and found this one on a few different sites. The PPM specs for both black and color were much quicker than our printer from 2012 had and the ability to make double sided copies was also a step up. We bought this from Best Buy and they also had a sale on ink so we grabbed a black and the color cartridges for when the starter set with the printer runs out. We get it home and this thing is huge and definitely has the look of a "Pro Office" printer. Setting it up was very easy as the screen guides you step by step. After getting it hooked up we started printing and didn't have any issues and were ridiculously impressed with the speed of the printer. That is, until we tried double sided printing. It worked for maybe three or four pages and then we heard an awful noise as it jammed. We took out the tray, cleared the paper jam, then tried again. First double sided page jammed. We did the same thing and this printer continued to jam no matter what we tried. Alignment, clean printhead, try a lot of paper, try a little paper, nothing. It was so disappointing to have this nice looking printer with great specs failing on us like this. We went back the next day to Best Buy to exchange it and came home with the same printer. Setup was still a breeze and we had our fingers crossed when we first tried a double sided print job. Thankfully it worked without an issue and we've printed off hundreds of double sided pages since! Overall this is an incredible printer and if the first printer didn't have an issue that we had to make multiple trips, 1 to purchase and another to exchange, then this would've absolutely been given a 5/5 rating!

1. No basic instructions for use. Hit or miss trying to 'discover' tools and keys to easy use. 2. Flash drive entry location very inconvenient. Barely enough space to put my flash drive in because of placement of the unit in my office. Should be front entry. 3. Very flimsy paper output tray. 4. Why do I have to set up an app first before I can just plug into PC and get started. Had to get help to do this.

Great product, prints really well ,easy to hook up

Great printer and good choice. Print and scan very quick. Easy app to use and install.

Loads of features at an affordable price. Download the SmartPrint app to get the most utility. Printing from anywhere (even outside of your home network) is super convenient, and the days of looking for a fax machine are over. Would purchase again.

I have had many HP printers over the years that I could give a 5 star rating. The printer itself is awesome , however the software is a bit to be desired. It works great after you realize that the basic software won't allow all the functions without HP Smart also downloaded.

Pretty good printer, I wish I could add more paper to the tray but it's not a big deal. The colors come out well and setting it up wirelessly to my computer was a breeze. The only issue I had was the ink does not last very long if you are a heavy printer (work and school). Works better than my last one which had a defect with new printer ink.

Gets all of my services done and ready to go for any of my needs printing shipping or faxing great product from a great quality store

I gave this printer 4 stars only because of the difficulty in setting the printer up to communicate with my desktop and laptop computers. Set-up is not simple. However, once I got the printer set-up, it is very nice. It does an excellent job. The print quality is excellent.

Great printer for the money and easy to set up and use.

Excellent printer. Fast. Loaded with features such as two if you sign up on HP+. Trial period helpful to determine which plan to purchase. HP OfficeJet Pro 9015e is an awesome printer for home/home office use. I am very happy with my purchase.

Excellent product easy setup and good printing quality