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Customer Ratings & Reviews

Your price for this item is $199.99
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Customer reviews

Rating 4.4 out of 5 stars with 5588 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 5,588 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Inexpensive replacement for HP older printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a good bit more noise than my older model whose printer head broke down. Needed a printer right away and replacing the old printer head would have been costly and time consuming. The printing is very good quality and very easy to install its wireless capabilities.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheaply Made

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace its previous model, Office Jet Pro 8600, which died after nine years. The 8600 was heavier plastic housing, heavy duty paper tray with metal supports, an output tray that sat in a straight line from the print job being pushed out the front. It was strong and allowed the paper to come forward all the way out of the printer, sit flat, had a strong edge to stop the ejected print job so it stayed on the tray. A seven pound cat could sit on it and not break it. This has a a tray to catch the print job that is at least three inches shorter than an 8.5 x11 piece of paper and has a stop angled out and up. This means that not only does the paper stop not stop the page to keep it in a pile on the printer, but it allows the ejected printed sheet to shoot up and over the angled lip creating a nice pile of scattered documents on the floor. If the pages were not numbered, good luck. Tray that hold blank paper has no rear end so paper moves around and does not sit solid and tight to be fed. Print cartridge door is flimsy and doesn't fit snuggly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great multifunctional printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific multi-functional printer. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect printer for me…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan of HP printers. This is a great printer for my needs. Color is good scanner is great. In 25 years of computing this is my 4th. Last long highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice printer and scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really good product , I had a mobile printer and got this one for my house and love it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with our HP printer. This is the third HP printer. Maybe the last!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this product. It’s helped me with my employment and my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and amazingly works flawlessly over the past three weeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best hp printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my printer does all my printing wasn’t sure about this hp printer but it gets the job done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Brenda

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the printer but have not had it a full month yet and am having issues with the cartridges! I will not longer print.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer for Teachers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very unsure of which printer to go with, but HP was recommended by a fellow teacher and it has been wonderful. It is a perfect size and handles everything I need to do. Will always purchase HP printers in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My easy printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer for relatively okay price if a good printer is needed.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Let down

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s OK it does the job but it’s very slow. It’s pretty loud and shakes and I feel like the printing quality could even be better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mediocre product, has a lot of lag in between printing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst buy hp office jet pro 9010e series all in 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this over priced piece of junk hp office jet pro 9010 e series printer. It doesn’t work right out of the box. It says that the brand new printer cartridges that came with it in the box may leak which isn’t the case. I watered my time with hp support in India. 7-10 days to replace this is unacceptable s as no I’m not paying for expedited shipping for hp’s mistakes. I will be returning this to Best Buy or exchanging it for a better non hp printer

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Office Jet Print

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Printer and love how the quality of your printing materials comes out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Office Jet Pro 9015E Wonderful rather black

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems. Much better than HP Envy Photo Printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the printer, it was suggested to me by my sister. I’ve been working from home since March and my other printer was using too much ink. I live the ink program included with this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Feature packed all-in-one, great performance

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am coming from a Brother printer that is pushing 10 years old at this point. It held up well over time but I was due for a more modern upgrade. Initial setup of this HP Officejet Pro was quick and easy. The mobile application and Windows HP Smart software was easy to use, and I had my printer connected to my wireless network and Google Drive in minutes. Prints are crisp, clear, and fast. I also noticed that this unit works fairly quietly, which is nice. Scanning features are great, and easy to perform with the mobile app, save as a pdf, and email without having to use a computer. The computer software is also full-featured, but it is convenient to control everything from a phone in front of the printer as well. Options and settings can be changed on the fly without walking back and forth to your computer. The touchscreen interface on the printer is quick and easy, reminds me of an older Android phone, it works well. Overall I am happy with this printer and would recommend it to anyone running a small business, or just needs a step up in quality and features for overall home use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I would not recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, the device MUST be fully setup (involving HP sign-up) before you can print. Secondly, you MUST order the ink cartridge from HP otherwise the printer is rendered useless. Third, if one of the colored inks are depleted, it won't let you print. See attached images, disappointing

    No, I would not recommend this to a friend
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