Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 5593 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 5,593 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good printer, high price point

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrific, versatile printer with easy set-up. I was able to get the entire home's devices running on it with minimal stress. A little pricey but hopefully it'll be useful enough to justify the cost

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    A great printer that does it all, quickly!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer replaced an old printer; it is very fast and quiet. It does everything expected. My only regret is the install software had to be downloaded from the internet and HP rather than being supplied with the printer.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    HP printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is perfect for home use! I use it mostly for printing personal items and some work documents. Printer was very easy to set up with my home wireless network and existing laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Printer scanner

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this printer/scanner. The only negative is, like all HP printers, the ink is so overpriced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Got what we needed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received excellent in store assistance. All our questions were answered. We've had the printer for over a month. Was easy peazsy to setup, works great with our Apple laptop, ipad and PCs.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer and InstantInk is so handy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A terrific printer! I had the earlier version, and this one is even better -- particularly the dual-sided scanning function. The InstantInk subscription is handy (and actually saves money!).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer at a very reasonable price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has all of the features of my previous printer which took-up more space and was heavier than this one. I haven't had it long but I've tried all of the features and uses. Very pleased with all uses.

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 4 out of 5 stars

    HO 9010

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Only thing we do not like is where the paper comes out. The drawer is not long enough and the paper curls back on itself

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Reliable Printer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had great luck with the HP Printers as they have been very reliable for me. The new instant ink program has to be carefully scrutinized to see if its right for you and your printing usage. It seems somewhat difficult to find that sweet spot where you are paying for just the right pages per month.

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 4 out of 5 stars

    Mrs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer seems to be working well and a good value for the money. My only concern is that it is very light weight and the paper tray is pretty flimsy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good so far. Good printer for the price. Had to uninstall software than re install for everything to work right. But after that it works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    hp 9015e printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far all is excellent. the free ink is a great bonus. the 4 year warranty is also a big time bonus. to note : the better the paper quality.....the sharper the printed result !!! and this printer has continued to give awesome print quality results....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Days of printing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my HP printer for ease of use, easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very Impressed!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 8 year old printer that would take forever to print something. Hooked right up and went to town!! This thing could print harry potter novels in a matter of minutes!!! #inLOVE

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    My printer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the wireless printing. It was easy to set up too

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement for an old Epson and the reviews for this model were positive. Setup was super easy and so far its been great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    A great all in one for home use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Can print from a wide variety of devices - PCs, phones, tablets etc. very fast. Print quality is excellent. Easy to scan pictures and documents. A little noisy when printing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad is Always Available!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, HP printers are the best!!! Easy to install, reasonably priced. Geek Squad is usually available and most are very knowledgeable. I have had some that were not helpful and I had to be referred to other Agents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP office jet pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact office printer for home use. Does all the required things it’s supposed to do. Replaced another HP printer we have had for years. Got it while it was on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Paying for Total Tech Support is Not Worth It

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with the product but very dissatisfied with the help I got as a Total Tech member, which was nil. It was very difficult to contact anyone. When I finally got someone on "chat," she told me to return the item to the store instead of giving me any help. (The store is 15 miles from my house.) The next person didn't know what to say. I couldn't reach anyone by phone. I have written a letter to Best Buy, sent by USPS to both corporate headquarters and to the local store, and received no reply to my concerns in over a month. I have been a regular Best Buy customer over the years. No longer.

    I would recommend this to a friend