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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5592 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 5,592 reviews
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    So far so good except for 1 freeze

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good except for 1 freeze which may have been due to a power outage. Donesn't feel as premium build but I like the simplicity of the design and setup. Print quality is the usual HP print quality for water based ink.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Printer/copy machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s definitely a must have in every household. Easy to use and with all the features it has the potential to do way more than its expectation

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fast Printing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had the opportunity to test all features yet, but of the ones I have used, I'm 100% satisfied. So much so, in fact, that I'd rather be printing from this machine rather than my Color Laser.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to printers and all in one units, I prefer laser over ink jet. However, my mother-in-law did not want to spend the money for the Hewlett-Packard laser all in one, and I had been looking for an inexpensive all in one that was very user-friendly. I was happy to find out that this unit was as user-friendly as the more expensive laser all in ones. The print quality is as good as inkjet printers get with regard to text and general graphics. I have not done any photo printing so cannot comment on it. For a home office this would be a good choice if you cannot afford the Hewlett-Packard laser format in an all in one unit.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Retired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this printer is fast, I use to think my old printer was just ok but since I upgraded man was I wrong. If it wasn't for the scan on the fax machine going out I'd wouldn't have bought this machine. But it is what it is, and I'm glad I did buy HP 9015 it prints pages so fast I'm in a wow state.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is great for anyone with a small business the hp printer goes great with the hp computer and it orders it own ink before you run out so you never have to worry about running out of ink and you can concentrate on running your business instead

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does a lot of things.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems good and replaced an HP multipurpose device before it. It's a little frustrating that these break after awhile, hopefully this one lasts longer. Frustrated that the ink format changed from my last one to this one.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Proud HP Customer and Best Buy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer to replace my old printer. My new printer has been great My old HP printer lasted 12 years and my new printer is off to a great job. Looking forward to a long lasting service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installing my new HP printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little concerned about buying a new printer, because I wasn't sure if it would be easy to install, but the prompts were very helpful, and I was anle to set up the printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Just what I wanted ?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is everything I had hoped for. I had a working printer that I did not like and used lots of ink. I am now happy with a printer that works well and is easy on the ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start with, I hate printers. I bought this based on reviews and hoped for the best. I have been pleasantly surprised. It was easy to set up, good print quality and so far no problems. Even after a number of large print jobs.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Can't ask for more!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. It's fast, quiet and doesn't use hardly any ink. My old printer would have to clean the print heads every time I used it which wasted ink. This one doesn't do that. Plus I signed up for instant ink and never have to worry about order ink again.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This store does not have printer ink for this new printer so we went to office max store to buy right ink. We are happy with this new printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does it all. I had for about 2 months and love it. Cartridges last a long time. Purchased it to replace HP 4630 printer lasted many years. HP is the BEST

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very Happy with this item

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in home printer. Have had it for a while now and I haven’t had any issues with it. The quality of print is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another reliable HP AIO Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old HP all-in-one InkJet with this new one. Installation was mostly straightforward, as was connecting to my home network. I have had a problem when trying to scan but have been able to work through it with online support; I actually think it’s more HP’s app having an issue rather than the actually device. Overall this new printer is a good product. I really like the Instant Ink service (I also had it with my previous printer) and not having to worry about running out of ink. I also appreciate that I was able to recycle my old printer with Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a HP Office Jet Pro 8600 which I brought back in 2010 and it finally quit working. I replaced it with HP Office Jet Pro 9015E which is the newer version. So far it works as described. Easy to set up. Hope I can get 12 years out of it

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer at any Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time for a more professional all-purpose printer. It’s been awhile since I had a HP printer. I was amazed at how well this printer performed. The set-up was easy, it is fast,accurate, and I only wish I purchased sooner. It also is very good with photos. I could not be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Dave’s HP printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great multi-function printer, copier, scanner and fax with dual sided feeder and printing capability. Speed is great and this is everything I need in a printer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Reired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is easy to use. It took a little longer to set up than expected. Printer must be closer to router than was expected (info from others) - otherwise would have purchased a printer a little smaller in size.

    I would recommend this to a friend