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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5593 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 5,593 reviews
  • Rated 5 out of 5 stars

    Easy install, instant ink, super buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this because of the strong reviews - particularly that it was easy to install - and was not disappointed! Super easy installation, quieter than my previous HP (which was a rock star that I had for almost 9 years I think!) - and so far think I'll love the convenience of Instant Ink. I followed the recommendation to install on my phone via the app - and then linking to my computer was a breeze (I especially like that I didn't have to enter my wifi password - that my phone gave "permission" to connect to the network - my old printer required going to the wifi box and pushing the button to connect)

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good color printing. Pleased with the overall quality. And I chose to buy more ink cartridges at local stores.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lemon!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pure lemon - avoid at all costs! I purchased one a few days ago, and after set up, discovered that I could not scan from the touch screen to my desktop. I returned the machine and purchased a second one, only to discover that the same problem still existed. After clicking through every link on the HP app, I received the following message when attempting to scan to my desktop: "You cannot use this function because it has been disabled. For more information, contact the person who set up this computer." Well, after talking to myself (it IS my printer after all), I could not fix the problem. Why would I need a scanner that cannot scan, and HP offers no support.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hp Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer for the price. Initial setup did have a point when a hard boot was required.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great printer for family

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance over the past year. Love the functionality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it's a really good printer. Huge step up from our basic HP 3830. My main gripe is that the printer has stopped reliably handling two-sided scans from the document feeder. But, otherwise, I am glad I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Next Level Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a "Retired IT professional - My work environment for printers was always HP. This printer met all my printer needs. This was a great upgrade. I would recommend this class of printer for personal & home office use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP did a great job on this one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best home/work from home printer/scanner/copier I have had. I am very well pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love our new printer. We have used for pictures, printing documents directly from phone, and more.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Bang For Your Buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for all the features included in this printer, the time it takes to print and everything about it is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy top setup - would recommend!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed with the ease of use and the set-up. I would purchase it again and would recommend for general use - - fax, copy and scan.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this printer! It does everything my old printer did but faster and much more effectively. It felt even better as I donated my old printer (which wasn't very old) to a refugee family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Auto duplex ADH

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with both Windows & iPad [Apple} devices. Easy set up, annoying jump thru hoops to add to other PC's, but easy for Mac's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for smalll buisnesses or home offices! Id recommend it to anyone looking fir a freat printer at a very good price!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great printer with a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an older version 9010 model prior. This new 9015 is perfect and performs just as prescribed.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is great. It prints quickly and clearly. Great for printing school work and business documents. Best purchase I have made.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent quality printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality printer giving very nice color prints and copies. The set up was more complex than previous printers we have owned but it was worth the steps to get all the functions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OfficeJet Pro 9015e - the installation was extraordinarily easy. My only glitch was that I skimmed over some instructions. It is fast and responsive. I recommend it and would purchase one again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and link to all devices. Makes great copies and has option for draft. Works well with instant ink. Highly recommend. Good printer for price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent printer that does everything that I needed at a reasonable cost.

    I would recommend this to a friend