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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5592 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 5,592 reviews
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Paper tray

    Rated 5 out of 5 stars

    Much better than old hp 1510

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quality awesome. A bit of learning curve to fix paper jams. Ink is pricey but lasts a long time. Scanning is amazing and super easy

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Suits My needs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a copier to fit in a spicific space. The 9015e fit perfectly and has a bright tiltable touch screnn for easy access. Nice copier/scanner, however it is a bit louder then I expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent product hampered by HP

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Printers are basically the standard of affordable consumer printers. Good price, relatively easy setup. The bogeyman is the ink and support.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Office Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect office printer, user friendly, insta-ink is ideal and the best use of ink and recycling is built-in!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Jetink Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is the best printer I’ve ever had! Its clarity of the printing,and the true colors are amazing!!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Busy household user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Prints quickly and well. I am still learning all the available features.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good medium weight printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good printer for in home use. It is a bit more than necessary for home use, but it is faster than many home printers. I would call this a light to medium duty office printer. Works well.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Copier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality made and makes copies quick , WiFi capabilities and printing from phone or computer makes it perfect for me

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer fast printing and wit HP smart ink you alwaya have ink when it out of ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Solid printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent printer. High quality print. Good speed. Somewhat finicky with the link to home internet.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Not Totally Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printing and color were fine. Scanning is slow, don’t know if it’s the printer or the HP Smart software. It also takes twice the steps to add additional pages to a scan as my old scanner HP8620 that we had for 5 yrs. But it was either $160 for a new print head that would maybe last a couple more years or a new printer/scanner. Probably should have returned it for a different model but time ran out… :-/

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality, Reliability

    Rated 5 out of 5 stars

    Excellent printer for students!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nicely surprised by versatility and reliability. Upgraded from workhorse laser printer. Always had nozzle clogging problems before with Epson inkjets. So far, the HP has not used up half my cartridges cleaning the heads and has been fast to not only do the actual printing l but also the time between clicking on print and the starting of the job. Printer can be entirely smartphone controlled by each user on their own devices. Two thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    New printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like my other one , so love it. Colors are brilliant, makes good copies, especially for my family history.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer (second one after 3 years)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Heavy duty printer... I like the instant ink program. It is convenient and I have never run out of ink!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    LOVE this printer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this printer!! I purchased it to replace my HP8600 which was a workhorse for many years. I've been using this HP9015e for a few weeks and I couldn't be any happier. I highly recommend this print.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good Home Office Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am replacing a two year old HP Office Jet printer that developed irreparable printing problems. The 9015 meets my needs for dependable desk side printing, the option of online printing, as well as scanning services. I was an Instant Ink customer before and have continued with this new printer. The process for installing the ink was simple. So far, the printer has been reliable and quick. The HP Smart software is new to me, but has also been helpful. This is a good dependable printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very capable printer that can handle many jobs. Large photo pages require that you monitor the feed tray as they occasionally hang up. Variable elsewhere for less.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Noice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great printer haven’t had the typical printer issues yet and hope that I do not. Print quality is pretty good as well

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 3 out of 5 stars

    Retiree

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer prints well but has some major flaws. It is difficult to pull out the paper tray and once out it is impossibke to set it at 8.5 x 11 in paper. The paper slides snd pulls multiple pages through. Two techs at the store could not correct it on the store demoSteve

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great little printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this printer. We print a lot of documents due to tax records & it more than meets our needs.

    I would recommend this to a friend