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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5592 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 5,592 reviews
  • Rated 4 out of 5 stars

    Missing!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is an excellent device as a replacement for my old HP printer. There is one major problem that I have found in trying to make use of the unit. There is NO OPERATIONS MANUAL!! Manuals are an absolute necessity for effective operation. I NEED A MANUAL!! You came close to getting three stars, please send a manual.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the printer because it has the feed feature, however, it is pretty loud when it starts to print.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    HP OfficeJet Pro 9015e Wireless All-In-One Inkject

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP OfficeJet works as expected. A good product. I am happy with tie performance.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like everyone else I've been working from home. I have separate printer, scanner, and a black and white laser printer to save on ink. I decided it was time to get an all in one that printed a full color page faster than I could cook dinner. Pros: It prints quickly, ink delivered to my home, it fits on top of my book shelf and doesn't rock it too badly that it falls over. Cons: I have the wireless printing set up and I can scan to email without issue but this think will NOT scan to folder from the printer. Every time I try it says I have to install the software, which is installed so I open up troubleshooting and all the settings are set. The only way I can get the printer to scan to folder is to do so from the PC. Which it's just just as easy to scan to email and download it...so there's that. It just annoys me that it should work, everything else does, but it refuses to function properly. I've not called the help desk because it's easy enough to work around and it doesn't hinder me from doing what I need to do, albeit in a roundabout fashion. All in all it's still a great printer and I would recommend this to anyone who needs an all in one for their home office.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    HP printet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer quality is good however have had problems with connecting printer wireless to computer. This includes scanning documents

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Awesome!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent inkjet multi-function printer!!!!! Color and B/W output comes out very fast. For the price, you cannot beat this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Hp pro printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works great, easy to use, easy to replace inks…

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Replacement Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints well but very noise. Would not recommend due to this fact. There has to be equal printers without this issue.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    HP #3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still a noisy HP printer. Has some difficulty maintaining a Wi-Fi connection that I didn’t have with my previous noisy HP printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really been enjoying this printer. Was so easy to setup and my phone linked to it with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am happy with this printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is just the right size and can do it all. The only thing I would mention is that the paper output tray (that catches the printed job) does NOT automatically extend when you press "print." You must manually extend it each and every time (or keep in extended all the time). The previous HP model I had of the Envy did automatically extend, so not sure why a newer model doesn't. Otherwise, a great printer!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP printer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Works well. No issues so far. Seems to live up to its good reviews.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Valuable printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy ever. It prints wonderful in black and in color. This item is very useful in my everyday life and I give it a five star.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    LOVE my HP - OfficeJet Pro 9015e Wireless All-In-O

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE my HP - OfficeJet Pro 9015e Wireless All-In-One Inkjet Printer! The set up was easy and straight forward. The quality of printing and color is remarkable! Best Buy is always the best!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good All In One for Home Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well overall. App is also easy to use. Prints and scans quick and clear. Just make sure the printer is on the same wireless band as the device you are trying to print from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer/scanner combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son to take to college - it's a nice compact size and works well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP 9015e printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is very user friendly. You don't have to be a geek to operate it. It meets all my needs including printing labels and printing from my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Installer was very nice and showd me how to use. Very helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Both very good and very bad experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer itself is just fine and a great replacement for my old 8010. PLEASE ENSURE THAT YOU DELETE ANY PRIOR INSTALLATION FILES. I did not. And while I THOUGHT I was on HP's support page, it had been hijacked. Like a phishing attack, they asked many improper questions. Nearly got infected after giving them control, which is ALWAYS questionable, but APPEARED to be HP's support page and I'd been having problems installing. When they asked for my e-mail address, which HP should already have known, I shut it down. Just in time, according to my usual computer service guy. One more answer and my computer would have been completely infected! Hope you'll learn from my stupid mistake. And hope HP will check their old install programs to clear out the criminals using them to gain control of customer's computes.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    App and printer is good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really good printer. The printing from mobile application is beta lets you rotate and do bunch without reprinting

    I would recommend this to a friend