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Customer reviews

Rating 4.4 out of 5 stars with 5592 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 5,592 reviews
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and does the job. Not worth the price. Plastic and cheap quality. Loud when starting to print. Once it starts printing it has the silent mode but makes printing go alot slower.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that you’re dissatisfied with your printer. I can understand why feeling bad about the general workmanship and then experiencing unexpectedly loud printing would add up to a poor start to ownership. I want to help you resolve the noise issue, so I’ll provide some information and a resource I hope will reach that end.

      First, I'll explain one factor that might be causing the noise you hear. While your printer is powered up, it makes sure that the nozzles are regularly cleared, which can be noisy, especially if the printer is on a hard surface. I suggest you try placing the printer on a padded surface to muffle the vibrations that occur.

      If you believe the noise deserved further investigation, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find the best course of action. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned an HP, but my husband needed it at his office, so I purchased a competitor brand for a "cheaper" option. It was garbage. I gave it away and purchased a new HP! I'll likely never change brands. Not all printers are equal!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was so easy to set up, it is pretty much plug and play. It even set itself up with my iPhone so now I can print easily from my phone or laptop With ease. Fairly quick although expect it to be slower than a laser printer. Good detail and clear images. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, prints fast, and love the wifi so you can print from your phone

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Perfect printer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best printer I see before, perfect for the high school to my daughter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office Jet Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine - this is my second one. Had to return the first - it had some problems (or I didn't know what I was doing in the setup. Would be helpful if it came with some operating instructions. Setup went well but don't understand how the print both sides works. Haven't tried to scan to an email yet. Hope I can figure it out.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Prints amazingly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Picture come out extremely clear- Prints amazingly

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    HP makes the best printers!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. It is a little noisy but overall I am satisfied.

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 2 out of 5 stars

    HP PRINTER NO GOOD DO NOT BUY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP NOW COMES PROGRAMMED TO DO 2 SIDES AND THAT SUCKS TRYING TO FIGURE OUT HOW TO CHANGE IT. TRUST ME, NOT STUPID, PRINT CUE WAS NOT MARKED 2 SIDED, PRINTS EXTREMELY SLOW, SUCKS COMPARED TO MY HP 8610, PAPER TRAY HAS NO HOLDER IN PLACE. WHERE THE PAPER COMES OUT IS TOO SMALL AND THE EXTENSION IS ALSO TOO SMALL. WORST HP PRODUCE I HAVE EVER OWNED. I WANTED ANOTHER 8610 OR MAYBE NEXT ONE UP THAT LOOKED LIKE IT BUT THIS IS ALL THEY HAD. THE QUALITY IS POOR DO NOT BUY IT.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      I’m sorry to hear that you've not had the experience you expected with your printer. I can understand why that would quickly become frustrating. We want to make sure that your printer is reliable for any urgent printing needs, so I’ll point you toward some resources I hope will help.

      First, I recommend you visit a page on our support site that has diagnostic tools for various tasks and issues. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
      - support.hp.com/us-en/topic/diagnostics

      I also invite you to follow a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system:
      - Windows: support.hp.com/us-en/document/bud03409
      - Mac OS: support.hp.com/us-en/document/c01928898

      If my suggestions don't seem to help, please reach out to us for support any time. We're always here to help. You can contact us directly via your preferred method at this link: hp.com/contactHP

      Agata
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy & efficient! Excellent quality pages printed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy including blue tooth functioning with no glitches. Ink cartridges load easily with a spring mechanism. HP Instant ink and an extended warranty are the way to go. Store pick up curbside went smooth but the local store not having telephone service was simply a bad policy which I hope has since been corrected.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great All In One Priner

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Printer. I always stick with HP. Excellent quality and fast!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use and reliable

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does what it's meant to do and the ink lasts a good while. The only issue I have with this printer is that the setup screen never goes away no matter what I do. It works fine and connects to computers and phones via bluetooth, but the screen is forever on the initial setup menu.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and easy for operating, gives me enough space at my desk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. Perfect for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed - quick fast multiple copy printing!

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Remote printing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer for remote printing and it works!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ever Ready HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a big HP printer fan. In the past the printers have been easy to set up and last (my prior HP Printer was 5 years old!) I gave the new HP printer 4 stars as the set-up is a little more complicated.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new printer easy to set up and operate best printer I have had yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best easy printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im happy I bought this printer is very easy to use.

    I would recommend this to a friend