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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5593 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 5,593 reviews
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and does the job. Not worth the price. Plastic and cheap quality. Loud when starting to print. Once it starts printing it has the silent mode but makes printing go alot slower.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that you’re dissatisfied with your printer. I can understand why feeling bad about the general workmanship and then experiencing unexpectedly loud printing would add up to a poor start to ownership. I want to help you resolve the noise issue, so I’ll provide some information and a resource I hope will reach that end.

      First, I'll explain one factor that might be causing the noise you hear. While your printer is powered up, it makes sure that the nozzles are regularly cleared, which can be noisy, especially if the printer is on a hard surface. I suggest you try placing the printer on a padded surface to muffle the vibrations that occur.

      If you believe the noise deserved further investigation, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find the best course of action. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Buy this!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the money. Uses little ink. Easy to use and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this printer for almost a month and I am very happy with my purchase. Set up was easy, prints well, scans well and very easy to use. This printer even has its own email address! I have tried it out and it works :) Very nice printer and I am so glad I decided to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer for family use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family has used the older version of this printer for the last 10 years. We loved it. So it was awesome when we finally wore it out to see we could just upgrade. We are back in business. Best thing about this one is it's WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    does what it says

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says and described. I am impressed with this product

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer is good, installation was a nightmare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought printer to replace one that failed. Had owned HP printers before. Brought printer home and installed it with consultation with HP. They had trouble with remote take-over of customer screen which proved to be annoying. Printer kept spitting out pages of gibberish. Was told to replace with new one. That one started out spitting out same gibberish. Was told to call HP back the next day to get fix for driver problem. This meant that previous printer was really OK. Turned printer on the next day and no gibberish came out thankfully. However, hinge for top lid of printer was broken. Had to get a 3rd printer. Thankfully this one is OK. Prints crisp images. Colors are correct. Very satisfied now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peter P.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales associate was very knowledgeable about the printer and was very helpful and friendly. He found us a coupon for a trade-in for our other printer, which we also purchased at Best Buy. Also liked the recycling offer for the old printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy & efficient! Excellent quality pages printed

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Prints amazingly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Picture come out extremely clear- Prints amazingly

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    High Quality n light weight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently replaced HP printer model 8720 with model 9015 and it is perfect for my needs. It was easy to setup and weighs less n takes up less work space. Info monitor is easier to read and find information. Definitely happy with my new purchase. This is for personal use only;

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    HP makes the best printers!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. It is a little noisy but overall I am satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. Perfect for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless printer was easy to set up (including the scanning feature). I'm a 65 year old woman and was able to get everything set up and working very easily. The only thing I had difficulty with was installing one of the ink cartridges (maybe because I have arthritis in my hands).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast. Worth every penny. I read reviews on line and thought I would give this a shot. Historically, HP products have performed well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best easy printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im happy I bought this printer is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed - quick fast multiple copy printing!

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Remote printing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer for remote printing and it works!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use and reliable

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does what it's meant to do and the ink lasts a good while. The only issue I have with this printer is that the setup screen never goes away no matter what I do. It works fine and connects to computers and phones via bluetooth, but the screen is forever on the initial setup menu.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, prints fast, and love the wifi so you can print from your phone

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Perfect printer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best printer I see before, perfect for the high school to my daughter.

    I would recommend this to a friend