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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5593 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 5,593 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Perfect printer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best printer I see before, perfect for the high school to my daughter.

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 2 out of 5 stars

    HP PRINTER NO GOOD DO NOT BUY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP NOW COMES PROGRAMMED TO DO 2 SIDES AND THAT SUCKS TRYING TO FIGURE OUT HOW TO CHANGE IT. TRUST ME, NOT STUPID, PRINT CUE WAS NOT MARKED 2 SIDED, PRINTS EXTREMELY SLOW, SUCKS COMPARED TO MY HP 8610, PAPER TRAY HAS NO HOLDER IN PLACE. WHERE THE PAPER COMES OUT IS TOO SMALL AND THE EXTENSION IS ALSO TOO SMALL. WORST HP PRODUCE I HAVE EVER OWNED. I WANTED ANOTHER 8610 OR MAYBE NEXT ONE UP THAT LOOKED LIKE IT BUT THIS IS ALL THEY HAD. THE QUALITY IS POOR DO NOT BUY IT.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      I’m sorry to hear that you've not had the experience you expected with your printer. I can understand why that would quickly become frustrating. We want to make sure that your printer is reliable for any urgent printing needs, so I’ll point you toward some resources I hope will help.

      First, I recommend you visit a page on our support site that has diagnostic tools for various tasks and issues. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
      - support.hp.com/us-en/topic/diagnostics

      I also invite you to follow a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system:
      - Windows: support.hp.com/us-en/document/bud03409
      - Mac OS: support.hp.com/us-en/document/c01928898

      If my suggestions don't seem to help, please reach out to us for support any time. We're always here to help. You can contact us directly via your preferred method at this link: hp.com/contactHP

      Agata
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great All In One Priner

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Printer. I always stick with HP. Excellent quality and fast!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and easy for operating, gives me enough space at my desk

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was so easy to set up, it is pretty much plug and play. It even set itself up with my iPhone so now I can print easily from my phone or laptop With ease. Fairly quick although expect it to be slower than a laser printer. Good detail and clear images. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. Uses l as ink then the other one I had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office Jet Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine - this is my second one. Had to return the first - it had some problems (or I didn't know what I was doing in the setup. Would be helpful if it came with some operating instructions. Setup went well but don't understand how the print both sides works. Haven't tried to scan to an email yet. Hope I can figure it out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy including blue tooth functioning with no glitches. Ink cartridges load easily with a spring mechanism. HP Instant ink and an extended warranty are the way to go. Store pick up curbside went smooth but the local store not having telephone service was simply a bad policy which I hope has since been corrected.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 of these printers they work pretty good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Avoid at all cost the ink subscription

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink subscription is a racket. Avoid if you can the HPSmart app, they seem to spy on you (not verified, but why should i login to scan a page?). Printer is good, the apps around it will make you uneasy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been 2 months so far, price was great. Working great and easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is the best printer i had it works so well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new printer easy to set up and operate best printer I have had yet.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Jesey Shore

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on ink, and you couldn't ask for a more professional copy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hp OfficeJet Pro 9012e

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so easy to you use. The ink is easy to change out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I love this printer. It’s easy to set up & easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    915e HP Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appears to be a very nice printer. I was disappointed to find although being new and supposedly the Cadillac of HP seems it is not network supported and you can’t send emails directly to it from a remote location. I love everything else about it and the email support is not that important to me. Although if I would have known I would have probably bought the 915 instead of the 915e

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP is the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price for an amazing printer but must set quiet mode can be loud without

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent fast printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fast printer. Great color and black and white resolution. Easy installation with older computer. Only complaint regarding printer is that they no longer include printer connection cable - in case you loose the wireless capability you cannot connect directly to your computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a short time, then it didn't. The Bluetooth capabilities are very convenient

    I would recommend this to a friend