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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1769 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the OfficeJet Pro 9025's print quality, ease of use, and performance. Many appreciate the dual paper trays and the straightforward setup process. However, some users find the printer to be somewhat loud and on the larger side. The wireless functionality and scanning capabilities also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,769 reviews
  • Pros mentioned:
    Paper trays, Print quality

    Rated 3 out of 5 stars

    Scanning is SLOW and software not awesome...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an Epson sheetfed scanner about a month prior (when we all had to start being home) and LOVED it, but decided it is probably more practical to get an all-in-one printer instead of a standalone scanner...boy was I wrong! The ADF on the HP claims it holds 35 sheets, but I can only get about 25 in without it jamming. The scanner is S-L-O-W as heck and resolution only goes up to 300, whereas the Epson went up to 1200 and scanned about twice as fast at 1200. The HP software is bulky and annoying, and there is no option for blank page removal when scanning two-sided with mixed blank and non-blank pages, so I have to scroll through the entire document to remove each blank page one-by-one. The print speed is pretty good for an inkjet, but definitely not as fast as a laser. I do like that it holds a whole ream of paper between the two trays, and it is quite compact for it's size. It is also pretty quiet when printing and scanning. I have only had it a day and a half and I am already ready to return it, so take that how you will.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Paper trays, Print quality

    Rated 5 out of 5 stars

    Fast and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is easy to operate, prints fast and does beautiful color for prints. Love having 2 separate trays for pictures and regular paper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP - OfficeJet Pro 9025e Wireless All-In-One Inkje

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item for HP Printer is better than my old HP Office Jet Pro 8600 that finally stopped working suddenly in April 2023. The NEW HP - OfficeJet Pro 9025e Wireless All-In-One Inkjet Printer does have issues with the paper / document feeder gets jammed up often!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love this printer!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer!!! Prints beautifully and fast. Highly recommend with the instant ink refill.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great value for the quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this as a replacement printer for my now dead HP8600. Always been an HP fan for their ease of use and compatibility with various devices. Only strange thing is that it actually offers more compatible and versatile options when using wireless printing from my computer rather than having it hard wired but it prints great, quickly, and looks nice in the counter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works just fine. No problems.setup was easy.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great all in one printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Printer. Smaller than my last HP printer. Has so many features! It is a great all in one printer!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent Ink jet printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer for the money and feature set. Easy to set up, i choose the offline route due to the environment we deploy these into. Scans to pc, scans to email. Can hold 2 paper sizes and double side print. I wish they would now push this app and stuff so much however, they make it really hard to use the features without going through there account and app stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Happy with this Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer, use it mainly for business letters and labels for mailing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love HP all-in-one printers

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A work horse and finally after three years of almost daily use, it went to printer heaven and replaced it with another.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. Always buy HP and Best Buy always will have what you’re looking for. Thanks Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, I really love this printer it’s super fast like I wanted

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. It works great all the time. I would definitely purchase this printer again.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Business Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer, closer to the 8600 series which is better than the 9010-9015 Series.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    New printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is awesome prints really fast and the quality is phenomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Fast printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints quickly, good options. A little noisy and wish the view screen was a little larger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OUTPUT TRAY IS TOO SHORT!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer itself does a good job however the output tray is too short for papers to lay flat. I called HP after reading reviews and prior to purchasing. They assured me the tray was long enough to hold a stack of paper. It's definitely NOT! If you can deal with that, I recommend the printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great Quality and Speed, Especially for the Price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 5 years of use, a circuit board in my HP 576dw (Pagewide) printer failed. After consulting with HP support, I decided that the time and cost to repair that printer was simply not worth it, and I began a search for a replacement. I eventually settled on the OfficeJet Pro 9025, which has the features I wanted, and fortunately was about half the cost of the 576dw. I've now had this printer for a few months and I'm very pleased with the performance. In terms of speed, it does take a bit longer for the first page of any print job to come out, but any subsequent pages are printed quickly. The print quality, although not as good as laser, is comparable to the best of the ink-jet outputs, and the color output is excellent too. The one complaint I have is one that other reviewers have mentioned. The paper receiving tray is simply to small to properly hold the paper ... especially if you're printing on anything larger than the standard 8.5 x 11. It just doesn't extend out far enough. On the other hand, I've used the scanner a few times now and the reproduction is excellent in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Ok but disappointed in home printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good print. Several cons Really hard to set up. Tiny screen on the front is difficult to view and use. I had to find a tall table to raise it up to read screen. Even then it's way too small. Paper shoots out on the ground unless a plastic tray is extended and a flap opened up to stop the paper printed. Looks too easy to break it walking by.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Paper trays, Print quality

    Rated 5 out of 5 stars

    Great replacement!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an older HP model. Has all the bells & whistles. Wireless setup was very easy. Two paper trays are most convenient - I use one for paper, one for envelopes. Duplex scanning is fast and accurate. Can't comment on the Fax capability. Printing is crisp and streak-free.

    I would recommend this to a friend