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Customer Ratings & Reviews

Your price for this item is $247.99
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The comparable value price is $329.99

Customer reviews

Rating 4.3 out of 5 stars with 1768 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the OfficeJet Pro 9025's print quality, ease of use, and performance. Many appreciate the dual paper trays and the straightforward setup process. However, some users find the printer to be somewhat loud and on the larger side. The wireless functionality and scanning capabilities also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,768 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easiest Setup Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great with no fuss setup. Fast with great print quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer/copier for small office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and functions well wirelessly. Nice quality printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent choice, easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quality is great, easy to setup and a very good value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great scanner/printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband’s two computers and our phone hooked up easily. My computer(older model) required a call to service. Still trying to figure out the scan to email automatically. Overall it does everything very easily.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine - it does everything you would want. However, I would recommend the Best Buy extended warranty. The machine makes a lot of noise and that does give me a little concern about possible breakage. Otherwise it is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Like it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Prints fast. I love this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints nice and was a quick set up. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and prints fast. Dependable so far. Very good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    IMPROVED REPLACEMENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new HP 9025e printer is a replacement for a previously purchased HP wireless printer. Right out of the box, I knew this was an improved model. Easy to set up and works perfectly. Thank you to all the Geek Squad staff at the Best Buy in Delafield, WI for making the replacement purchase easy.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer, easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easy to set up! Wireless and AirPrint work well. I am trying the free instant ink offer to see if it is worth it to me. Quality and speed of the printer are excellent. This replaces an old canon and an old HP Photosmart. Beats both of them, hands down.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good but not great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier to set up than my previous model, the HP Office Jet Pro 8625. However, the build quality is not as good; i.e., paper tray flimsy, ink cartridge slots not as sturdy. The Wi Fi as really easy to set up.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Does it all very well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had some challenges getting wifi printing set up and spent about an hour on the phone with customer support, but they were great. Printer works great! A little loud, but put it in quiet mode, which is just slightly slower and it's all good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disaster

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d give this zero stars if I could. I spent many many hours with hp support and they could never get it to work. Their proprietary cartridges wouldn’t work and they sent new ones that also didn’t work. Each time it took days. The proprietary software had apparently “bricked” the machine as someone called it. I spent an hr each time with their support staff from all over the world. Some were fabulous and some were beyond awful. They promised a new and not refurbished machine (I specifically asked) and sent a refurbished one (I knew because when I called for installation support they said it was registered to someone else and then he admitted it). It went back and I just ordered a brother. Twenty plus years of loyalty to hp. Not any longer. Avoid hp+. Once on you can’t get it off and if the system can’t connect to their cloud (like mine apparently couldn’t) you end up with a very heavy and expensive paper weight.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Paper trays

    Rated 5 out of 5 stars

    Smart Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome printer. I work most of my week from home and do a lot of printing. The dual paper drawers are wonderful. I no longer have to refill the paper every couple days and the ink usage seems better than our previous printer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick Ship & Easy Install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old printer died, so I ordered this printer online and received it in just 2 days. It was very simple to install it via ethernet connection on my home network. It automatically appeared on both my desktop and laptop computers, as well as wireless printing from my smart phone.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Easy Setup and Great printouts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP OfficeJet Pro 9025 has a smaller form factor than my previous all-in-one which is nice because it eats up less of my desk space. I have had no problems connecting to my various devices (laptops, pcs, tablets, phones) all running different OS versions. The print outs are fast and very clean.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer, bad scanner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast printing, color is great, easy wireless connection. The cons are the scanner is difficult to use and the display screen writing is very small to read. Also uses ink up a bit quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    a great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase of this printer. it does an excellent job for my photo printing. I love the support i received in setting it up and the continued feedback from HP.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints as expected. Would recommend it. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer. We have 2 & a slightly older model of the same type. Love them! Does everything we need and works for a long time. Would recommend to anyone.

    I would recommend this to a friend