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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1769 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the OfficeJet Pro 9025's print quality, ease of use, and performance. Many appreciate the dual paper trays and the straightforward setup process. However, some users find the printer to be somewhat loud and on the larger side. The wireless functionality and scanning capabilities also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,769 reviews
  • Rated 3 out of 5 stars

    Baddeal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is good. I was Mis informed by the sales people that I would receive 10% back by check if I paid it in full before due date. Not going to get it according to Best Buy. Last time I purchase at Best Buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer. Very well built good quality. Will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing printer. Is functionally. Is perfect for my work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great replacement from my original printer/ scanne

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended and hopefully my last purchase needed for my virtual based business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth It!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic for home office and fun home projects ie Easter Scavenger Hunt!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laser jet Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The all in one unit fits well with our business needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great compact printer. Works well Bluetooth. Great buy with great prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that it's bluetooth compatible and I also like that it's HP brand.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not working. It says clear paper jam and there is no paper jam.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    OfficeJet for the Cloud gets an App

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Officejet Pro 9025 is an excellent addition to HP's always improving lineup of affordable Officejet printers that make the difficult tasks of managing a printer on a home network, quite simple. I've been using the HP Officejets for home use for about 15 years now and each iteration improves dramatically over the previous one in every way, when it comes to ease of use, auto-detection, wireless, speed, print quality and ink cost. This 9025 adds the HP Smart app which allows you to use your smart phone as not only a direct print device, but it also allows you to use sync'd cloud accounts to print from and scan to quite seamlessly. So now, instead of being bound to a physical computer, as long as all of your devices have your cloud account linked and you save documents/photos there, you can then print directly to them and also scan/save to them. We are currently buying a house and this has proven invaluable in terms of getting our documents signed quickly or emailed out. I can scan a check and my realtor can have a copy in our offer within minutes. My only complain so far....Add Office 365/Onedrive integration!!! There's Google docs and Drop box support currently but I'm an O365 user so OneDrive is needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for an older HP printer. It seems to be an excellent choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommend!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my printer. It's really convenient you can print stuff on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer/copier/scanner for home use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer/copier. But most of all, the scanner is of great quality.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Scanning disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi had a HP 8600 printer prior to this purchase and am very disappointed with the scanning to my MAC and Windows 10 computers. With the Mac, the printer does not allow me to scan my mac with out the special HP Smart app AND I have to sign up for an account that tracks my usage. My HP 8600 worked flawlessly with both computers. For my windows computer, I can't get it to work as designed either. I've removed and reinstalled the software and get the same result.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Printer is not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer, when it prints. I haven’t been able to get it to work after one week. No time to call the Geek Guy

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Carrol.

      I’m sorry that your printer has stopped working properly after only a week of ownership. Your dismay comes as no surprise here. I want to help you out of this dilemma. I hope the resource below serves that end.

      I can’t tell from your review what issue the printer faces or why it stopped working. I recommend that you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great. No problems. Ink cart easy to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer. Up to date features. Was a replacement for an older HP model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer 9025

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this printer for my home office. Very happy with the purchase. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would purchase again and recommend to others - great option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OfficeJet

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this all-in-one printer. It does everything I need for a home office printer.

    I would recommend this to a friend