Customer Ratings & Reviews

printer prints great when working. has been updated several times. then needs to be found again in my devices.

I bought this hoping that the well-know issues with the paper tray would have been resolved since the printer came out a few years ago. It isn't, and the paper tray is a very tricky pain to load--any deviation from perfection means problems with paper feeding. Otherwise, it's fine. You need patience for this one, and the learning curve for successful paper loading takes patience.

Love the quality and the the ease of use and setup.

Easy to setup and the smart app is a useful tool when printing special projects. Increased printer paper holding capacity is helpful as well.

This is the best copy machine we have ever since we have been with Best Buy.

The setup for the printer was easy and the printer is also easy to operate.

Works great for at home office needs. It is a little loud when loading paper.

Great printer. Bought an HP Tank printer and it was junk. This is great

A little noisy but does the job as well as the huge HP printer that it replaced.

Too noisy and takes too long from printing to scanning

Acceptable replacement for my HP 4630, like the added capabilities. Only issues, it’s larger, weighs more, vibrates more than my old printer so a little u steady on the printer pedestal on my desk

It works great. It was just what I needed. Prints with ease

Works great. Bought a similar one three years ago, thought I was just replacing what I had, but the newer version is much better! Copies are crisper, clearer, and better than before! Thank you HP.

GREAT PRINTER FAST AND GOOD AND QUALITY GOOD 2ND TIME PURCHASING

We purchased this printer for our public library. I would give this item 0 stars if it was possible. From the first day in trying to use it, it flashed "system error" & "printer error" messages repeatedly. It made odd, loud, clunky noises when trying to operate & stalled while trying to print even one copy for a patron. We are VERY disappointed in this lemon printer. We contacted HP & they deemed it defective & are sending the library a refund. For my personal use, I have had an HP printer for many years & have never had an issue with it, but this one was a huge disappointment & it's so unfortunate, since it was to be used in our small community public library. WOULD NOT RECOMMEND!

This product is use for home office equipment. A must to have to run your work from home business. I always use HP products.

This printer was returned after a day or two because there was a problem with the firmware. An error message was on the screen that no one could make go away, not even the geek squad.

This printer is great ! And was pretty reasonable in price

Constantly giving connectivity errors. You cant use a direct printet cable because there is a sticker covering the port that says that you must use wifi. I currently have an error that says “printer setup incomplete”. Which points to the printer having some sort of cloud services and not being registered. Even though the printer somewhat “worked” previously. This is the most complicated printer setup that I’ve done and I’m an I.T. technician.

over all great product , prints fast , but ink is expensive.