Customer Ratings & Reviews

The unit prints fine. It is NOT as fast as my previous HP printer (office Pro 8600 Plus)

noisily. poor-quality prints. poor software and firmware. returned and bought another brand that am happy with. HP went downhill compared to our old HP printer.

Quick and easy. However ink is stupid expensive and you can only use HP brand ink or all functionality is turned off

Delivered on time. Installed on time. Have experienced on problems.

Works great, it was a little difficult to set up and get it working with all of my items. Poor rating is due the small screen and can only be used well with baby fingers.

I really like this printer so far haven't used it a ton yet. My favorite feature is being able to connect it to the internet and print from anywhere even outside your home.

i have not had this long but it is very good .. have not hd a HP printer in 20 years .. very satisfied

Needed to replace my home printer and found the best selection to choose from.

I’m not overly Impressed. It gave me low ink after less than 20 pages printed and often won’t connect to my phone or computer because it’s says it’s off Wi-Fi even though I have already set that up so basically I have to te out in my Wi-Fi every time I want to print from my phone or computer :(

Purchased this printer after my old one gave out. As long as tou use the HP Smart app, this printer is easy to use. Make sure to take advantage of the free three months of the Instant Ink subscription.

Very happy with the printer. At first I was getting a print error notice when I would click to print a job- but then it would print any way. now I do not get the error and jobs print straight away.

It’s been good so far. Easy to printer wireless on a phone.

Don’t purchase this printer Cartridge won’t read firmware is not available Best Buy sends you too HP and they give you the run around claiming it’s not the right ink cartridge although it says it right on the printer wasted $300 on printer and ink I’ll never buy HP again What a disappointment from both Best Buy and HP Funny how it won’t let me submit bad review

This printer was difficult to set up. Some of that problem is HP’s bad instructions. That being said, several days after I had actually gotten it to work, an update message appeared on the screen and would not go away, rendering the printer nonfunctioning. I guess I have to spend several hours with Hp’s squad of repair people. I am not happy. On a good note, the Best Buy personnel in the store (23rd Street and 6th Ave, NYC, were very helpful and even helped me get the box into an Uber. Thanks to their sales people. I don’t want to have return this printer. I want it to work.

I am not to sure how the instant ink works. I do not like having to go to HP Smart App to Scan.

This is my third HP, and I keep coming back for more. This is really a great printer, and I love the instant ink feature.

Great printer. Inexpensive printer that prints very nice documents.

Great for the price, works well and does everything I was looking for

No problems with the new printer. Geek Squad was a great help.

Fantastic option for a higher volume of printing; the Envy we had couldn't handle the volume of printing my wife needed as a teacher. So far, so good.