Customer Ratings & Reviews

Best Brand, Easy Set Up, Very happy with this purchase.

Works like it’s supposed to - exactly as described.

Not as good as its predecessor - that I had for at least a decade. Clunky and limited. I've called for assistance at least six times. Good news is that the Service folks really are terrific. Gotta say that I had the Instant Ink service. Way too expensive for what I actually use.

I wish I bought this Printer earlier.It has really save my time and the set up is very easy another thing is I was so worried about getting a printer because of ink but you don't have to worry about ink or paper it will be shipped right to your home.

Not as good as the HP 8600 that it replaced. Plastic pieces seem very flimsy I am guessing they will break quickly. Setup was easy.

Bought this printer when our HP 8600 became too unreliable (think we had it for 10-12 years). Thought the technology would have improved dramatically since we last bought, but it seems to be about the same which I guess is ok…..

Only issue was it can't be used on my older Imac. 2010 model. But I have a newer Macbook it work with.

This device was easy to set up and get running. Has all the features needed to digitize my files.

Easy to install, works great, and does not use too much ink.

I needed a new central printer for the house. Family doesn't print a ton but have student and a teacher in the house so far this printer has been great.

Prompting to send back. Print quality is terrible. Printed invitations and the ink smears and didn’t dry even after 12 hours. Print is not crisp and clear, has blur edge to it. Scanning to computer doesn’t work. Have to us a usb to scan too. Super noisy printing anything and printer shakes. Totally disappointed with this latest newly released in January.

Best printer I’ve ever had. It works amazing!! I can print right from my phone it’s very quiet and I love it.

I upgraded from the 8622 model so far this one seems to have many more features it is a little smaller and lighter weight than the previous model

Excellent teaching and services. I learned from the technicians.

It's confusing. It doesn't always respond. It's frozen up on me. I had to unplug it for an hour, the usual off/on didn't work. It says to leave it on all the time but when I didn't use it for a week, I had to do an off/on. I had an older model with the same options that worked better but developed a problem with one ink cartridge that made it obsolete. But I did get about 10 Yrs. out of it. I don't know about this one.

This printer is very noisy and frequently flashes error messages of being disconnected from the computer system and no longer able to scan. I hate this printer.

So far so good. Printer and fax are working well. We did not purchase the ink plan.

I like my new printer. I would give it 5 stars is the paper tray was sturdier, but it isn't a deal breaker.

Easy set up & working well so far! Similar to what I had before but seems more efficient & quieter.

Exactly what I was looking for and the price even made it sweeter. HP has always offered a quality product so I stick with them when looking for replacement products. Best Buy took good care of me