Customer Ratings & Reviews

I upgraded my HP OfficeJet Pro 8030 series to an HP OfficeJet Pro 9120e series. Just like it's predecessor you have the option to subcribe to InstaInk. This model of printer will come with 3 months free, then you may cancel. The setup for the HP OfficeJet Pro 9120e is pretty basic. I first followed instructions on the printer. Add the printer ink cartridges and run an alignment sheet. I added the printer to my home network . I then used the HP+ Smart app for Windows pc to install. I chose add a printer option and the printer was added to my HP account. The printing is very good, colors are very vibrant. When copying, the colors are very vibrant. The scan photos and documents are true to real color. This printer prints up to 11" x 14". It has one paper tray that pulls out. You can feed paper through the top feeder tray to copy or scan. You can set this printer up using the HP+ Smart app, or scan or copy and paste the barcode on the setup guide. The HP+ Smart app is available in the AppleStore, Google Play, or Windows for PC store. Highly Recommend. Great for a Small Home Office.

I’ve been using this printer for about a month now. Very solid performance for the money. I have not tried the fax function yet. Printer is easy to use. Very fast in both color and black and white. Ink life is good so far. Love the app. Scanner process is easy to use with lots of options. Only have one negative comment. The paper feed is really noisy.

I like it, a lot! It prints fast, nice quality and an easy setup.

Prints relatively fast. Much better on ink use than prior HP printer. I needed a decent scanner/copy feature. This one was not as good as expected. Slow to copy, input tray less than expected unless you're looking for a quick jam, jams easily, doesn't want to scan smaller pages double sided AT ALL...mediocre machine at best. Tried to get customer service help when one of my scanned in documents just up and disappeared when I went to save it - they were TERRIBLE and had no idea how to help.

Like this printer. A little noisy when first turned on

This printer is very good. He can work the office work. You can copy scan and everything‘s.

Great all in one printer. Easy setup and use. No issues.

It works great and prints fast, we got fast delivery

I bought this printer in the middle of February 2024 to replace an old Office Jet 8600 Pro that suddenly stopped working. We needed all of the same features as the 8600 Pro which led us to a few HP Office Jet printers. Most of the reviews on this printer were positive, plus this one. This printer does double-sided color printing/copying, and double-sided color scanning using an automatic document feeder or from the glass to PDF or JPG (user-selectable from app). It also faxes and can connect wired to a PC or wireless to various Wi-Fi-connected mobile devices. These are the functions that we needed and used on the 8600. I opted into the HP Instant-Ink program and received a set of cartridges in about 8-9 days from the installation. This required updating the firmware that also requires the use of original HP ink cartridges. We once used 3rd party ink on the 8600 and in a few months needed to replace the print head because the cartridges messed it up. We returned to genuine HP ink after that experience. After this new printer was connected to the PC via Wi-Fi, I began testing all the functionality. The one thing that I could not get working was printing from a mobile device directly to the printer. I was able to get mobile devices to print using the "Print Anywhere" feature that routes print to the HP cloud and back to the printer. Print Anywhere is difficult to set up. I think a login to the HP printer using my HP account finally enabled it on the mobile device, but that needed to be repeated on each mobile device. In other words, enabling it on the printer or HP Smart app did not always implement it on other mobile devices. More important I could not print directly to the printer from a mobile device (other than the PC). I submitted a request for assistance to HP. The first tech tried to help and then said he would refer to someone else. A senior support tech picked up the request, contacted me and we scheduled time to troubleshoot. Nothing worked. Over the course of a week this senior tech corresponded with his system engineers and me, working with me over and over to try more options. Finally, today 2/28/2024, HP pushed a firmware update to my printer. I heard the printer reboot afterward. I hoped it was a fix, and it was The Fix. I used the printer queue that was defined to my mobile device, selected an email, and sent it to the printer. It printed immediately. This was the last thing that I needed the printer to do, so it is now good to go. Kudos to HP tech support and support engineers. After reading other reviews I should point out that it appears that some functions, like scanning to a PDF, may need to be done from a device like my PC instead of from the printer. The 8600 display panel allowed me to scan directly to a folder on my PC. With today's firmware update, I see a scan to PC folder is now on the printer's display panel but I have not tried it yet. I do not think it was present before this update, or somehow I did not see a scanning menu item. The screen and print is smaller than the 8600s screen. I have used this printer for two weeks now, doing light printing and a few sets of double-sided multipage document scans from the automatic document feeder to the PC. I hope this printer lasts as long as my 8600 did.

I picked up this printer in a drive by pick up. Once home I unboxed the printer and begin to set it up. I followed work for work how to pair with my computer, but when I went to print it didn’t work. I looked online and found a print driver that was for this printer and added it. After I did that, it printed. The printer is loud when it is setting up to print. overall a good printer for the price I paid on sale.

This printer does everything you would need. It is great for out office. Easy to use

Works great. Easy to install and use. Have always used HP printers and thy work great for me.

Overall performance is good-as expected. There are intermittent software connectivity issues with eth HP Smart App.

So far pretty good. Only negative is that every now and then it thinks it's out of paper when it is not. It prints very fast in high quality, both in color and black and white. Not too big and not too noisy. Pretty easy to setup. Way better than the Epson we used to have.

My only issue is not being able to keep it connected to the WiFi. The computer is study and does a great job printing. I just need to figure out the user component of setting it up. Appreciate you following up! Becky Sawyefr

The best printer I have ever had. It does everything and fast. If your thinking about a printer then choose the HP 9125e and your printing, copying, faxing will be accomplished.

I'm not a heavy printer but my printer had died and this one looked like it might be a good option. It has been. WiFi has not disconnected once since I've had it and that seemed to happen fairly regularly with my last one. The young man who assisted me in the store told me I would not be able to get the 3 months of Instant Ink free since I already had Instant Ink, but that was incorrect. I am getting the 3 months free. I love that I can scan two-sided pages! The printer is a little loud when printing, but that's not a big deal for me. Overall, I've been pleased with this purchase!

Super easy setting up and using. The printing quality meets my expectations. Overall very happy with this product. I would recommend.

Fast delivery. Good printer. Can skip the 'Instant Ink' sign up.

Works great but has trouble downloading software to connect my laptop.