Customer Ratings & Reviews
- Model:
- OJ Pro 9125e /403X0A#B1H
- |
- SKU:
- 6565475
Customer reviews
Rating 4.2 out of 5 stars with 1445 reviews
(1,445 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers admire the OfficeJet Pro 9125e for its print quality, ease of use, and overall performance, making it a valuable addition to any home office. The printer's setup process is also seamless, and its size is ideal for home use. However, some customers have expressed concerns about the printer's noise level and connectivity issues. Additionally, a few customers have mentioned concerns about the paper tray design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Does exactly what I bought it for.
I would recommend this to a friend Rated 5 out of 5 stars
HP-OfficeJet Pro 9125e
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy to use and good quality, with good impressions
I would recommend this to a friendRated 5 out of 5 stars
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this HP Printer with my new computer. Does everything that I need for my home office. Excellent buy.
I would recommend this to a friendRated 1 out of 5 stars
Mind of its own -- AVOID
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The driver prints whatever it wants, not what I want. For example, if I want to print two pages of a 12-page document, that's not an option. Thanks to HP's "smart" AI-powered system, the entire 12 pages will print. I'm hoping I can return it and exchange for a Canon.
No, I would not recommend this to a friend- Pros mentioned:Print quality
Rated 5 out of 5 stars
HP Printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer for the price. Prints and scans fast.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Easy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and does everything I need it to do. enjoy.
I would recommend this to a friend Rated 1 out of 5 stars
"It's easy to set up" reviews are false
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a lemon Epson (BB purchase) that would almost never print wirelessly. This setup was perhaps the most painful install I've had going back to the mid-80's! (started with a Tandy 1000 lol). Printer connection to the network was quick, but no access to printer from laptop (a 2023 BB purchase). Needed a code that was not visible on the printer control panel, online documentation directed to print the "web services information page" from the printer to get it, and if this page and code actually exists it is so well hidden that you will not find it. And so on to Geek Squad support I go around 9AM. I'd already previously enrolled in the remote support so I thought that this would take minutes to resolve. EIGHT hours and NINE agents later, 3-4 times just disconnected by the agent with no notice (and I was polite and patient throughout), and all it would do is print, so I had to figure out the last steps to scan myself. Argh! This may be a fine piece of equipment, time will tell, but just a brutal setup experience despite what the incentivized reviewers may say.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi JayA,
Apologies for the bad experience.
We'll like to help. Here's an Unboxing & Setup video for reference:
 https://www.youtube.com/watch?v=P31R5779_co
We'd suggest to Update Printer Firmware (via Control Panel) for improved reliability:
 https://www.youtube.com/watch?v=HDzj0LkNIPY
For connectivity, if a Wireless Reset is needed, here's a resource to help:
 https://www.youtube.com/watch?v=_ve3NnDE6t4
Hope that helps!
Sincerely,
Teo
Rated 5 out of 5 stars
Printer review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A wonderful piece of art (printer)! I recommend this printer to anyone and everyone!
I would recommend this to a friendRated 5 out of 5 stars
Great Printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 13 yr old printer finally died, needed a new one
I would recommend this to a friendRated 1 out of 5 stars
Bait and Switch - Not Compatible with Windows 11
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT buy this printer. It is not compatible with the Windows 11 upgrade. I cannot believe it is still being sold. The update went into effect two days after the return window closed as well. I bought it only a few months ago. Here is a list of supported printers https://support.hp.com/us-en/document/ish_4839960-4840167-16 Check here for compatible HP printers - what a rip off!!!
No, I would not recommend this to a friendRated 5 out of 5 stars
HP Officejet 9125e Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The copier works well. Startup is a little slow but overtime you will get used to it. Copies, both color and B & W are crisp, clean and without smears or distortion. Insertion of the ink cartridges isn't as positive as I would like however overtime this might change with more use. Over all I'm very happy!!!
I would recommend this to a friendRated 5 out of 5 stars
Can't Scan/Print Legal Size Documents? I Can Now.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to replace my current printer because I couldn't send or print legal size documents. The HP OfficeJet Pro 9125e solved my problem. I can print, copy, fax and scan/e-mail documents. I also can scan documents using my iPhone using the HP Smart app.
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 2 out of 5 stars
9125 e hard days night.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is ok. I had a hard times getting the wifi and the scanner to work for me. I had actually returned one because of a critical error it performed.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Good printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all decent printer. Set up takes longer than anticipated and I get some delay with mobile print occasionally. Happy with purchase over all!
I would recommend this to a friendRated 5 out of 5 stars
HP Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good printer that prints efficiently. Would recommend to others.
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer keeps going offline. It shouldn’t operate like this. Once it’s on…it should remain on
No, I would not recommend this to a friend Rated 5 out of 5 stars
Fantastic Printer…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer has been working wonderfully since it was acquired. Apart from the small displays on the screen, it continues to perform well.
I would recommend this to a friendRated 4 out of 5 stars
HP print
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prints well. Scans well too. When you click print on your iPhone or laptop it takes longer than I expected for it to print.
I would recommend this to a friendRated 1 out of 5 stars
Sorry NY Times Wirecutter - bad recommendation!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased two. Got the first one home and unboxed it. When I went to plug it in, the plug receptable immediately pushed all the way into the machine. Took it back. Got a second one thinking it was a fluke. Unboxed and setup the second one. It threw errors on setup saying that it couldn't detect the yellow cartridge, which I debugged after 30 minutes. Then when I went to print a photo, it printed it 1/4 off center to the left and skewed about 5 degrees crooked to the left. Uninstalled, reinstalled, aligned print heads multiple times. Nothing. Called HP support. Spent an hour on the line with the tech without any change in outcome. Taking this one back. NOT buying a 3rd.
No, I would not recommend this to a friendRated 5 out of 5 stars
Two-sided & Smart Phone Printing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the two-sided printing. It is a money saver. I also like being able to access the printer from my IPhone which is how I use the printer most often.
I would recommend this to a friend
























