Customer Ratings & Reviews

At this point in time the printer has been operating as proscribed. Thumbs up for its performance.

It has poor quality in color repour a job of copy B/W is good and does many jobs

My new unit was defective. It was immediately replaced with another new unit. The Geek Squad will return tomorrow, April 7,2024 to install it again at no additional charge. I know that this isn't a great 7 positive review but i'm confident that Best Buy will make sure that i'm happy with this product once the replacement is installed tomorrow. I'll still continue to be a Best Buy customer.

Exceptionally easy wireless plug-in set-up. FAX is not very useful but the rest of the features are great.

Got this printer on sale $200. I use it for basic home use. Had it work a week and already made colored copies, faxed, and printed documents. No problems. Love the air print function. I can pull up documents on my phone and air print without having to turn computer on.

I would aay that this is a decent printer for someone looking for a home office printer. I use it in a business environment as a personal printer and scanner for an employee and they have really enjoyed using this.

Works well but sometime slow to react when sending a message to print. Other than that, it's great!

This is the first HP printer that I hated. Jammed all the time. Luckily I bought an extended warranty so I was able to return it. HP even had the wrong sticker model on the side of the computer so at first, I was having trouble returning it because it didn't match the order. Customer service was great and we finally figured out that the sticker on the side was wrong. Not a big deal but I think an indication of how sloppy HP has gotten.

It was good, but you have to read the instructions before operating it.

Technician had to revisit to complete installation

It's just ok. I replaced a HP Printer that I had for a few years because as soon as the warranty was up on it, it stopped printing well even after cleaning and aligning the printer heads. I liked the idea of the ink tanks on this one but so far I'm not very impressed. The print quality on the standard print option is not good and it takes longer to print than the HP printer did. The feeder on the top of the printer has already jammed a few times. I will have to wait and see if the ink tanks make the other annoyances worth the switch.

All of the functions you need for a home printer plus 2 sided scan and copy, Only negative is a small screen.

Had an issue with the ink cartridges not going in. But the staff was very helpful and got it to work

Great product. All the features that I need and more. Amazing Value for the dollar.

Works great. Had a little trouble setting up which might have been my own stupidity. All good now.

Prints great from anywhere in the house, phone app and all!

Amaxing Product very great and easy connections and quick glide instructions.

Always can depend on Best Buy for quality orodevrs and always answers questions and provides support.

This one had more convenient cartridge replacement in terms of the actual mechanics of it.

So far so good. Last HP printer purchase was unreliable. This printer sits in the background quietly doing its business when requested. Happy with purchase.