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Customer Ratings & Reviews

Your price for this item is $219.89
The comparable value price is $309.89

Customer reviews

Rating 4.2 out of 5 stars with 1445 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers admire the OfficeJet Pro 9125e for its print quality, ease of use, and overall performance, making it a valuable addition to any home office. The printer's setup process is also seamless, and its size is ideal for home use. However, some customers have expressed concerns about the printer's noise level and connectivity issues. Additionally, a few customers have mentioned concerns about the paper tray design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,445 reviews
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Had a little trouble setting up which might have been my own stupidity. All good now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for occasional printing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would aay that this is a decent printer for someone looking for a home office printer. I use it in a business environment as a personal printer and scanner for an employee and they have really enjoyed using this.

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one would not even get past the start up. Second one the paper jammed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great home printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the functions you need for a home printer plus 2 sided scan and copy, Only negative is a small screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Buy in a all in one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. All the features that I need and more. Amazing Value for the dollar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints great from anywhere in the house, phone app and all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Printer and scanners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amaxing Product very great and easy connections and quick glide instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why buy at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always can depend on Best Buy for quality orodevrs and always answers questions and provides support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cartridges

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one had more convenient cartridge replacement in terms of the actual mechanics of it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP is garbage and Best Buy don’t work on printers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t purchase this printer Cartridge won’t read firmware is not available Best Buy sends you too HP and they give you the run around claiming it’s not the right ink cartridge although it says it right on the printer wasted $300 on printer and ink I’ll never buy HP again What a disappointment from both Best Buy and HP Funny how it won’t let me submit bad review

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid HP Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Last HP printer purchase was unreliable. This printer sits in the background quietly doing its business when requested. Happy with purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer and after being on phone with hp support why it wouldn't connect to Bluetooth or wifi is because my Samsung galaxy tablet s8 and my Samsung galaxy phone isnt compatible even using a plug-in app. Need computer and windows 11 for this one. Not everyone uses computers these days.

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi ReginaR,

      Apologies for the bad experience.

      We'll like to help. We'll suggest updating the Printer firmware to resolve printing on Samsung cell phone or Tablets:

      Update Printer Firmware (via Control Panel):
       https://www.youtube.com/watch?v=HDzj0LkNIPY

      After updating Firmware, we'll suggest to do a wireless reset, here's how to do that:
       https://www.youtube.com/watch?v=_ve3NnDE6t4

      After the Wireless reset, please use HP Smart app to setup and connect printer to the network.

      Hope that helps!

      Sincerely,
      Teo HP

  • Rated 3 out of 5 stars

    Great printer but has shortcomings

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this printer for my home office but it does not do well with envelopes. Often jams & takes too may steps to change paper size etc before you can print on an envelope. This is my 2nd unit. The first was defective and was returned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mary M

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ecellent printer. However a more detailed manual on the operation should be included.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Inexperienced user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works fine for my needs. However, I struggle with set up. Online instructions were confusing to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not the best device but it’s acceptable as a good printer for a small business, I recommend it

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noisily. poor-quality prints. poor software and firmware. returned and bought another brand that am happy with. HP went downhill compared to our old HP printer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Review of HP OfficeJet Pro 9120e

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adequate printer for MAC but very cumbersome for processes. i.e. envelopes to reg paper and vice versa

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP rinter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer however it leads you to believe you must download HP smart to set the printer up and print this caused me some problems as I am electronically challenged. I found someone to help me and they set it up working around this system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous, HP enough said, world leader in home office needs

    I would recommend this to a friend