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Customer Ratings & Reviews

$219.89
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Comp. Value: $309.89

Customer reviews

Rating 4.2 out of 5 stars with 1465 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers admire the OfficeJet Pro 9125e for its print quality, ease of use, and overall performance, making it a valuable addition to any home office. The printer's setup process is also seamless, and its size is ideal for home use. However, some customers have expressed concerns about the printer's noise level and connectivity issues. Additionally, a few customers have mentioned concerns about the paper tray design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,465 reviews
  • Rated 3 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer and after being on phone with hp support why it wouldn't connect to Bluetooth or wifi is because my Samsung galaxy tablet s8 and my Samsung galaxy phone isnt compatible even using a plug-in app. Need computer and windows 11 for this one. Not everyone uses computers these days.

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi ReginaR,

      Apologies for the bad experience.

      We'll like to help. We'll suggest updating the Printer firmware to resolve printing on Samsung cell phone or Tablets:

      Update Printer Firmware (via Control Panel):
       https://www.youtube.com/watch?v=HDzj0LkNIPY

      After updating Firmware, we'll suggest to do a wireless reset, here's how to do that:
       https://www.youtube.com/watch?v=_ve3NnDE6t4

      After the Wireless reset, please use HP Smart app to setup and connect printer to the network.

      Hope that helps!

      Sincerely,
      Teo HP

  • Rated 4 out of 5 stars

    Inexperienced user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works fine for my needs. However, I struggle with set up. Online instructions were confusing to me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great printer but has shortcomings

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this printer for my home office but it does not do well with envelopes. Often jams & takes too may steps to change paper size etc before you can print on an envelope. This is my 2nd unit. The first was defective and was returned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not the best device but it’s acceptable as a good printer for a small business, I recommend it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP is garbage and Best Buy don’t work on printers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t purchase this printer Cartridge won’t read firmware is not available Best Buy sends you too HP and they give you the run around claiming it’s not the right ink cartridge although it says it right on the printer wasted $300 on printer and ink I’ll never buy HP again What a disappointment from both Best Buy and HP Funny how it won’t let me submit bad review

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP rinter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer however it leads you to believe you must download HP smart to set the printer up and print this caused me some problems as I am electronically challenged. I found someone to help me and they set it up working around this system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review of HP OfficeJet Pro 9120e

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adequate printer for MAC but very cumbersome for processes. i.e. envelopes to reg paper and vice versa

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Printer slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is extremely slow spooling and printing. Also, paper tray does not fully secure paper

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous, HP enough said, world leader in home office needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slow but works for my needs. College use. Simple copying.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noisily. poor-quality prints. poor software and firmware. returned and bought another brand that am happy with. HP went downhill compared to our old HP printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the old HP all in one to this one and i absolutely love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect printer for small businesses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite printer all around! It works well with Mac devices and I love the HP print app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, it has a much smaller footprint than my old 8620 hut i preferred the 8620's document feeder.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    9125e

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, however ink hard to put in. Wish the tray opened automatically to catch printed items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The New Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaces our previous HP printer. so far works like a charm. lets see how it handles the taxes forms!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good, im just concerned about how long the ink will last, we will comment again after 3 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multi-functional a lil day everday

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time I used a HP Printer and I found it to be very versatile in use. I love the fact that it is an all in one. I don’t have to have a printer, a scanner, a copier and a fax machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online for in store pick up. Customer service was very good.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Worked well for about two weeks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this printer for about two weeks. Now it has blocked our phones. We are still able to print from our laptops. Hp support is no help. Frustrating.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi RitaR,
      Apologies for the bad experience.
      We'll like to help regarding printing from phones.

      We'll suggest updating the Printer firmware:

      Update Printer Firmware (via Control Panel):
       https://www.youtube.com/watch?v=HDzj0LkNIPY

      Hope that helps!

      Sincerely,
      Teo HP