Customer Ratings & Reviews

Very very slow to print anything and I would it recommend this printer to anyone.

Very happy with my new HP printer. Hp products have always been my first choice in printers.

Great for my small business. I was able to get on the HP ink replacement plan. I love it.

That's right officejunk is the correct name for this printer. Like the other one start reviews this is the worse printer I've ever owned from HP and I've been using them for decades. I just have read the other one-star reviews. Constant error, which I've been able to get around but now it will not and cannot print envelopes feeds them and crumbles them and then jams them. I'm going to have to find another printer to buy as this is not working.

Unable to complete setup. Had to pay geek squad$125 to install scanner drivers and inlcon

This printer works great until the time comes when you need new ink cartridges. 150 for the full color and black ink cartridge, and guess what? You can only use their brand. HP is a joke.

Prints great but the wireless setup is the most difficult and frustrating part tonthis printer….even used the geek tech support but couldnt set up for wireless Mobil use…. Had to return this printer before i end up throwing it against the wall!!!

This is the worst printer I have ever used. Signals no paper when drawer is full. Flimsy paper tray. Paper does not match error. Goes offline after working just fine. Do not recommend.

Just purchased, so far so good! Really like the ink subscription option

I love this printer and Instan Ink. Awesom awesome awesome

We have used the same HP printer for the past 6 years replacing it every couple of years. For the price and purpose, the quality was always exceptional until this specific model. The scanner freezes up at least 2-3 times a day requiring us to unplug the printer and shutdown our computers. The paper seems to jam really easily so we have to be very careful with how much we put in the tray at a time which then requires frequent re-filling.

"Scanner Failure" after owning this printer for 2 days. HP support is useless, spent hours on the phone with them and they were unable to help. Do not buy this product

Got this for my home office. Works great, i can easily scan multiple pages and send to my computer.

Will not stay connected to my HP Wireless desktop computer so i can print from it.

Setup was easy and hassle free, works great! Ink and paper are flawless.

Always was offline had Geek Squad remote into my laptop got printer to work and then the next day was offline again. Set up was difficult as well, not the right printer for someone over 50 in my opinion. Way to difficult, I returned it and bought a $90.00 Brothers printer and Love it.

Excellent printer and qualifies for Instant Ink. Paper tray a little small for big jobs.

I tried to return the printer never having opened it, but was told that I could not because Best Buy has a 14 day return policy. If these are your terms, so be it, but I doubt if I'll ever make any big purchases from Best Buy again. I'm not saying that I will never shop there, just that with such a limited window for returns, I'll likely make larger purchases elsewhere.

The Bust Buy staff were very professional and helpful in this transaction.

Bad software clunky install and still challenging with windows 11. You’d think a standard windows 11 setup would be simple. Multiple challenges even though ip address is clearly identified and indicates a strong connection. AirPrint works fine.