Customer Ratings & Reviews

I think we got a lemon - As soon as we plugged it in it said the printer head was bad. It kept saying there was no paper with a full tray. Even when hard wired to our network there were communication issues & the printer tray had to be opened & closed before it would print. We returned it.

Great HP printer to use at home and in an office. It meets our needs and gets the job done.

Tough timecto setup. Cant get it to scan from printer to computer

I wanted to love this printer. It replaced a previous HP workhorse that performed well for over 10 years. The input paper tray has no positive backstop to keep 8 1/2" by 11" paper snug for feeding. The design relies on a sliding paper tray that is supposed to remain tight with simple friction and the weight of the paper in the tray (HP's support site's own guidance for this problem.) I experienced regular misfeeds and pages. A control button to expand the tray to legal size also crunches the edge of the paper, damaging it. This design flaw is shameful. Returning this printer immediately. I was otherwise happy with the size, features, and price, but if it can't reliably print...

Highly recommend have had several printers. This one is by far the best for the price works great.

Great Product and Great Service - Would buy again.

Very good printer helps alot of my office duties thanks best buy for the experience n help really satisfied.

I experienced a lot of difficulty getting this HP printer to work with new HP computer. No directions and needed support. The touchscreen is too small to use. Shockingly, HP Smart Print no longer has an app to send a fax. A big step backwards from prior printers.

Excellent printer. Still learning how to use everything. Its a lot different than 8610. For the price you can't beat it.

Needed a new printer quickly to finish a project. Best Buy came through for us

Display is difficult to read. No instructions included.

This printer is smaller than my previous HP and it seems to be faster with the scannig.

Very happy with my new HP printer. Hp products have always been my first choice in printers.

I would give this 0 stars if I could. What is the point of it being wireless if it turns off every 8 hours and you have to walk to the other room to turn it on, come back, try to print again, have it still appear as offline, walk back and try again, and repeat... Returning this.

Great for my small business. I was able to get on the HP ink replacement plan. I love it.

Very noisy. After one month it stopped working. The print Doctor website did not fix the problem . I even paid for a phone call from a help desk but the call did not come that day. I am ready to return it.

Is great for home and office use. It performs exactly like HP claims it does. I would recommend it to anyone.

Very very slow to print anything and I would it recommend this printer to anyone.

That's right officejunk is the correct name for this printer. Like the other one start reviews this is the worse printer I've ever owned from HP and I've been using them for decades. I just have read the other one-star reviews. Constant error, which I've been able to get around but now it will not and cannot print envelopes feeds them and crumbles them and then jams them. I'm going to have to find another printer to buy as this is not working.

Just purchased, so far so good! Really like the ink subscription option