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Customer Ratings & Reviews

$219.89
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Comp. Value: $309.89

Customer reviews

Rating 4.2 out of 5 stars with 1466 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers admire the OfficeJet Pro 9125e for its print quality, ease of use, and overall performance, making it a valuable addition to any home office. The printer's setup process is also seamless, and its size is ideal for home use. However, some customers have expressed concerns about the printer's noise level and connectivity issues. Additionally, a few customers have mentioned concerns about the paper tray design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,466 reviews
  • Rated 2 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this printer because the ink cartridges Would not fit into the printer, very disappointing. Thought hp items were better quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TERRIBLE PRINTER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Printer lasted 1 month before it began to break down. Everytime I turned it on it have terrible grinding noses until finally yesterday it completely wouldn not not print any decent copies. I am forced to dump it because it has no chance to be refunded by one month.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great salesguy. He knew the printers. I chose this HP over the Canon because it had fax capability. It is the worst printer that I have ever purchased. It is so slow to connect and to print. The HP Smart ap scan to a remote desktop is awful. And maybe I am just not understanding the new technology. I have used HP printers for 13 years so I was quite disappointed that this printer is so difficult to use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Try something else.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried to set up the fax, but it kicks in on the 2nd ring. I chose 4 rings, but it cuts the caller off by giving the fax signal.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were problems, the scanner would not work. Update the driver, same result. call tech support, and we will try again. If you still have problems. I returned the product for a second time with the same issues and could not print from the web.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ive never had so much trouble with a printer!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The support for this printer is useless. Ive spent 3 hours now, with even trying to get support. He stopped responding now. I would return it if it wasnt too late.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid at all cost.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Continually shows "Printer Offline" In order to print anything I have to unplug it and wait, plug it back in. I have spent countless hours with HP online trying to resolve the problems with no results. I will never buy another HP printer again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could never get a full set up. Paper tray would not lock in place at letter size. Kept defaulting to legal no matter what I tried. I took it back. Got another one same issue. I’ve left HP and going with Epson.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Defective Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective, HP could not clear maintenance on printer and send they would send a new printer and take my old one. This never happened!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great If You Only Need It For A Month

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst printer I have ever owned. Used for two months. Then it just stopped turning on. The touchscreen went out and unplugging replugging occasionally would get it to boot up but then it would just stop. Terrible. Would never buy again. Going back to brother.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never made it a year

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this February of 2024, and it lasted until December 2024. Continuing errors occur. Rebooted several times, and now it sets in idle trying to start. So. Off to buy yet another printer. :>(

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Printers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to always look to hp first. Now I definitely stay away from printers and know I should take a look at the competition.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This printer sounds like it is about to break

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP printer is not the quality it used to be This printer sounds like it needs to be oiled. It is very slow. Poor quality

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Connectivity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps losing connection although it say it is connected in settings.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP Printer Poor Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product ceased to function properly after 8 months of minimal useage.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hp printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very frustrating getting it setup. Still not 100% working after weeks of trying everything

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased one of these printers and were lucky we got the extended warrenty on it because it broke in 1 month. After we got the replacement, that one broke in a month. This printer is junk in my opinion.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t recommend.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working great for a few months. Now it only works if I unplug it and plug it back in. Everytime I have to print something, I have to do this. Quite irritating. It’s not even a year old.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase this printer or anything HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP IS A JOKE. I purchased this printer On February 14 ,2025 by april 28, 2025 it no longer works. Today is may 26th I have been giving the run around from HP since

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont spend your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes 5 minutes to print one page. You have to shut it off and reset it all the time so it will even print or copy anything. The touch screen dont work has long delays when you press it if it even register

    No, I would not recommend this to a friend