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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1616 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,616 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great home printer/copier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer/copier! Easy to operate and fas printing speed perfect for home use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my previous HP about 10 years and am not a techie, which may explain why I found setup for this printer very difficult. It seemed as if Windows was the default. I had a lot of trouble with my Mac laptop. I worked with the Smart app for some time, at one point even trying to input serial numbers that were ludicrously tiny and hard to read. Eventually, I tried rebooting my modem/router and my laptop recognized the printer. So perhaps it was a Wifi issue all along. I just found setup difficult with a Mac and instructions for troubleshooting with a Mac were really confusing. The first or second time I used this printer I had a paper jam. But that hasn't happened since. I really like the speed of printing and the look. I didn't subscribe to the ink plan. Now that the printer is set up, I'm finding it to be pretty good overall.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Easy installation and works well with many devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was simple and I was easily able to add it to my HP Instant Ink account. I don’t print very often but so far it has responded well to requests from all the devices in my network (iPad, iPhone, MacBook, and Win11 PC. )

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product - Simple setup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really appreciated the easy setup of the printer and connection to our home network. Have experienced challenges with other technology setup in the past and this was very simple. Great instructions. Great quality prints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's working very well. We already needed a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can Duplex

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Second one we bought so we each could have one. We don't print a lot but we do a lot of scanning and copying. The great thing about this printer is that it has duplexing capabilities. Don't find that in a lot of the newer ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jet Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product makes great copies and clear picture quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always choose HP. Great products & service. I love the convenience of the ink program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good multipurpose printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what I needed and the sale price was great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Manual print...no button on unit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot print manually. Need to scan document and then print from the scan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried another brand copier and was miserable. This HP is a great buy! Works like a charm. Easy setup. Dependable super value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMHussaim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Printer Great value for the money beautiful machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup! Love the automatic i k delivery that somes with it!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Office Jet Pro 9125e

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new printer!! Enjoying how fast it prints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it.. good enough for my school…I recommend.. can’t go wrong..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 9120e

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is compatible with my HP Win 11 PC. Also the app setup was easy. My learning curve to utilize this printer was quick, overall I like this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Compared with previous printers, this one is the best. It's fast and produces quality output. I highly recommend this printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice all in one does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice all in one minor issues repaired with a phone call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once installed, this printer is working fine. I am pleased with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Delighted with Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm completely happy with this printer. I does both 2-sided printing and 2-sided scanning automatically with the document feeder. It was easy to set up and print quality is very good. The salesman at the store was very helpful.

    I would recommend this to a friend