Customer Ratings & Reviews

It functions really well and is well made I am very satisfied with it

It works well but had some trouble installing even with the easy step directions. Could not figure out how to validate the Instant Ink offer.

Loving this printer. Its my second one so far. Easy to set up and link ti my devices.

Love my new printer! HP guided me through the set-up online almost effortlessly - with one exception. I had to contact HP to figure out how to install the SCAN function. And the scan function has a lot of options to set up. And you can set up to scan BOTH sides of the pages when you put the originals in the doc loader. This was something my last HP printer did not have --- at least I never could figure out how to do it. It took a little while to get used to the different buttons on the front of the printer, but it gradually made sense.

An okay multipurpose printer. However, even HP agent admits "they don't make them like they used to". This is 'suppose' to be a black printer but prints in gray scale like all the rest I've tried. I got tired of returning printers no matter the manufacturer. I have a hardwired HP $49 printer purchased in 1998 and it prints deep black like a printer should. Who wants pay triple to print a document and read it in gray scale? Seriously? HP says that is how all printers print nowadays. I do not understand it. We are in a high tech era and printers have gotten worse.

Overall, the printer does its job. the paper tray is short and copies, if making a lot, could bind when exiting. I feel like I have to stand near the copier to make sure this doesn't happen. Also, it's not terribly fast, but it's good enough for basic home use. It'd never work for an office, even a small office.

Purchased this printer to replace 8610, that had hardware issues. HP printer has been spot on with setup, printing and HP instant ink already sending me replacements, for when I need it. I wish that this printer would have included 1 year worth of ink, instead of three.

Stayed having connectivity issues on the 2nd day. HP CS was able to help. 4 stars for a brand new printer having issues.

I originally bought a product with fewer features but Brittan showed me what more I could get for just a small additional price and it was the best choice. Thank you Brittan!

Easy setup. Worked perfectly right out of the box.

This printer was not the quality expected. The controls are hard to see and are so small your finger is difficult to press the correct item. The cartridges are too expensive for this purchase to be cost effective. It was returned.

Nice printer. Does everything that I need to do and more.

So far everything I needed it to do has work fine. Install was easy. N issues to report.

Excellent printer. Needed a multi function office printer that could be transported as needed due to being mobile. Has all the features I need prints photos perfectly. Definitely recommend this printer.

Very pleased with my new 9120e Office Jet Pro. It is an incredible printer and delightful to use.

Good all around printer. They offered three months of free ink on the box but it was a gimmick by HP where you had to sign up for a monthly ink subscription and the first three months are free. You also have to choose how mang pages you think you will print when you sign up. The printer is great but the ink gimmick left me unimpressed.

Great all-in-one. Easy to load printer driver for printing and scanning. No issues.

It prints amazing I love it. I recommend it to anybody.

Awesome printer! It’s so fast! I really like it. It’s very nice.

When my last printer died after 5 years of use, I did a minimal amount of research and decided to purchase this printer. I'm very happy with the ease of setup for both work and personal use and feel that HP has done it again and made a very good product.