Customer Ratings & Reviews

Scanning and printing produce good quality and tasks are easy to perform through the app

Very disappointed. HP not what it used to be. Had trouble installing software, printer worked for a while then in the middle of printing it stopped... had HP chat tech online for an hour to fix, he/she just made a mess, had many different printer devices loaded(?) nothing worked then lost the connection...I think they hung up! I deleted the mess, installed the printer again. Printing worked but three days later scan software had to be loaded...why? should have been done during install. Instructions are terrible, manual is a joke for a manual. I printed confidential stuff so how can I return this piece of junk now! $200 wasted!

This machine is too load while is printing and scanning.

Great printer. Bought an HP Tank printer and it was junk. This is great

Acceptable replacement for my HP 4630, like the added capabilities. Only issues, it’s larger, weighs more, vibrates more than my old printer so a little u steady on the printer pedestal on my desk

Love the quality and the the ease of use and setup.

This all-in-one printer is way faster than i expected. Makes printing and scanning a lot easier. The integration with HP Smart App makes it seamless to use all functions through a smartphone, tablet or PC.

Great printer. Great ink program. I don’t have to worry about buying and chasing ink.

GREAT PRINTER FAST AND GOOD AND QUALITY GOOD 2ND TIME PURCHASING

The printer is great. It's fast and has vibrant color printing. And with the instant ink you can save a lot of money.

It works great. It was just what I needed. Prints with ease

Good Printer very easy to use and get setup great customer service

Easy to install. I am surprised by the speed of printing. Very happy with my purchase.

I bought my first HP printer in 1990 (Laserjet III) for $1500, and every printer since then has been an HP. My last printer was 9-year old OfficeJet 8740 that still worked fine but was no longer software supported. The 9125e was a bit of a step down but was sufficient for my needs. After a routine setup, this printer would not do the main thing thing a printer should do... print. With plenty of paper, the printer indicated it was empty. Or when it printed, it would pull multiple sheets at a time. Then it dawned on me that unlike every other printer I've ever known, there is NO pop-up stopper in the paper tray to hold letter-size (8.5 x 11) paper in place. There are other tabs for obscure sized paper bit not for letter size. The paper stack slides backwards in the paper tray making the printer think it's empty. I googled this and it is a well-known issue. It never occurred to me to check this out before purchasing. I returned it and bought a Brother color laser for more money and features. I made the mistake of failing to observe 2 rules that usually serve me well... 1) Buy once, cry once... and 2) Buy nice or buy twice. As far as Best Buy was concerned, the online purchase was perfect, the order was easily picked up in the store, and the return / trade took less than 10 minutes.

I bought this hoping that the well-know issues with the paper tray would have been resolved since the printer came out a few years ago. It isn't, and the paper tray is a very tricky pain to load--any deviation from perfection means problems with paper feeding. Otherwise, it's fine. You need patience for this one, and the learning curve for successful paper loading takes patience.

I like the way I can copy or use it for legal size papers

This printer is great ! And was pretty reasonable in price

It’s a workhorse for my needs of copying both off the internet and replicating my existing papers!

An absolute awesome printer! It's fast too. No complaints here, just should have bought it sooner. Go Bestbuy!!

Easy to setup and produces nice prints. Shame the ink cartridges are so small and expensive.