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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1617 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,617 reviews
  • Rated 3 out of 5 stars

    I've had better printers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP office jet pro went down after 6 years.it was great.So I stuck with HP and got another newer one.Not impressed.it took forever on initial set up to wifi .the catching tray is trash.im not a fan of this printer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    dee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I got it up and running ..it is a great printer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheaper than older models

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy a new printer when my old HP 8600 ink jet finally died. This was the upgrade. I feel it is cheaply made although it does do the trick to print. I have not tested it with high quality color prints yet.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Frustrating setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to set up. Using the phone did not work. HP tries to force you to create an account. Ended up using a USB cable after all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Awesome printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer the quality that come out is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Mixed feelings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent print quality. Not the easiest to get up and running. Display is small and not intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quality good but wi-if connection is not reliable at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine software is a little short. Needed to call support to find certain parts of app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Does exactly what I bought it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    STUCK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STARTED OUT WORKING GOOD. NOW IT KEEPS DISCONNECTING FROM THE INTERNET, SHOWING NO PAPER, WHEN THERE IS AND JUST HOLDS DOCUMENTS IN THE WAITING STAGE.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the price. Prints and scans fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and does everything I need it to do. enjoy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Staying with HP

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good copier so far my last copier was an HP and it lasted for a very long time just now needing to replace it. Sticking to the product I know is a good product .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Printer is louder than anything in the house

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no printer on earth that is louder than this. The noise level of this printer is insane. It literally sounds like a factory inside it when it starts printing and adjusting. I will be getting rid of this junk its beyond irritating. Not sure how hp thought this was an okay product to release. Trust me, it really is that loud. Do not buy this. They need to remove this off the shelves.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this HP printer with a fax and it would not stay online. This printer also stopped working after 3 days. It definitely was a waste of my money. I would not recommend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hp printer is a garbage !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer Office Jet Pro 9125e is extremity difficult to operate, many problems with printing both sides, printing using legal paper, does not know how to change from legal paper to letter paper or vice versa. For many years, I have always used Hp products. But this time, I feel very disappointed, not happy with this printer. It is garbage!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Printing great but too noisy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very noise It sounds like it will break down when I print in color Printing quality is very good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get roped in with Ink. When you cancel you are unable to print. I'm very sorry I bought this printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    "It's easy to set up" reviews are false

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a lemon Epson (BB purchase) that would almost never print wirelessly. This setup was perhaps the most painful install I've had going back to the mid-80's! (started with a Tandy 1000 lol). Printer connection to the network was quick, but no access to printer from laptop (a 2023 BB purchase). Needed a code that was not visible on the printer control panel, online documentation directed to print the "web services information page" from the printer to get it, and if this page and code actually exists it is so well hidden that you will not find it. And so on to Geek Squad support I go around 9AM. I'd already previously enrolled in the remote support so I thought that this would take minutes to resolve. EIGHT hours and NINE agents later, 3-4 times just disconnected by the agent with no notice (and I was polite and patient throughout), and all it would do is print, so I had to figure out the last steps to scan myself. Argh! This may be a fine piece of equipment, time will tell, but just a brutal setup experience despite what the incentivized reviewers may say.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP OfficeJet Pro 9125e Great Home Office Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced older HP printer that gave up after many years of great service. A eell made machine. Perfect for home office.

    I would recommend this to a friend