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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1617 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,617 reviews
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value in a printer today! Flawless performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    9125e

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, however ink hard to put in. Wish the tray opened automatically to catch printed items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good, im just concerned about how long the ink will last, we will comment again after 3 months

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Big Disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been trying for two weeks to get this printer set up. I have contacted with HP Support twice. The last HP 'expert" told me that this printer needs to be within 10 feet of the router in order for it to work properly. I have a home office. The router is in the living room. I'm not moving the printer to my living room to get it to work

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worked well for about two weeks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this printer for about two weeks. Now it has blocked our phones. We are still able to print from our laptops. Hp support is no help. Frustrating.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi RitaR,
      Apologies for the bad experience.
      We'll like to help regarding printing from phones.

      We'll suggest updating the Printer firmware:

      Update Printer Firmware (via Control Panel):
       https://www.youtube.com/watch?v=HDzj0LkNIPY

      Hope that helps!

      Sincerely,
      Teo HP

  • Rated 5 out of 5 stars

    Great home printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the functions you need for a home printer plus 2 sided scan and copy, Only negative is a small screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! So much better than prior purchased printer. So easy to set up

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's just OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just ok. I replaced a HP Printer that I had for a few years because as soon as the warranty was up on it, it stopped printing well even after cleaning and aligning the printer heads. I liked the idea of the ink tanks on this one but so far I'm not very impressed. The print quality on the standard print option is not good and it takes longer to print than the HP printer did. The feeder on the top of the printer has already jammed a few times. I will have to wait and see if the ink tanks make the other annoyances worth the switch.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great printer but has shortcomings

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this printer for my home office but it does not do well with envelopes. Often jams & takes too may steps to change paper size etc before you can print on an envelope. This is my 2nd unit. The first was defective and was returned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multi-functional a lil day everday

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time I used a HP Printer and I found it to be very versatile in use. I love the fact that it is an all in one. I don’t have to have a printer, a scanner, a copier and a fax machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perplexed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still having problems integrating this into my system. Called the Nerds twice now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    the best!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of this printer was very quick and it is very quiet! I am very happy with her!!1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new wireless printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, no issues learning about the system - signed up for the instant ink program to see if such is cost effective for me. this is a big unit so you will need the space to place such on where ever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Basic Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic printer. Needed one with a printer tray, and this one does the trick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why buy at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always can depend on Best Buy for quality orodevrs and always answers questions and provides support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Buy in a all in one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. All the features that I need and more. Amazing Value for the dollar.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy With HP Office Jet Pro 9125e

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unhappy with this printer.. not very reliable, will not scan more than 3 pages to computer at a time. Difficult to load papers into feeder properly....task buttons on many occasions have to be pressed more than once to get required function.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does front and back printing very awesome and when you get the HP plus service the printer will let HP know when you need ink and they will send it out to your automatically so you will always have it.. just awesome nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cartridges

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one had more convenient cartridge replacement in terms of the actual mechanics of it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP Officejet 9125e

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have experienced a myriad of problems with this printer. It does not pair well with my computer. In fact, I have not been able to print since purchasing it. I like being able to print from anywhere in my home but this printer does not print from other spaces even when the bluetoooth is on.

    No, I would not recommend this to a friend