Customer Ratings & Reviews

Great printer, likes to act up if you dont use it for a while but great device

I am not to sure how the instant ink works. I do not like having to go to HP Smart App to Scan.

I found the exact printer I needed at Best Buy and it was on sale.

DO NOT buy this printer. It is not compatible with the Windows 11 upgrade. I cannot believe it is still being sold. The update went into effect two days after the return window closed as well. I bought it only a few months ago. Here is a list of supported printers https://support.hp.com/us-en/document/ish_4839960-4840167-16 Check here for compatible HP printers - what a rip off!!!

I have found this all-in-one printer to be top-notch. It replaced an HP that we had for 12 years. The paper feeder while scanning makes it so easy.

printer works great and does what it needs to. would recommend.

Printer is awesome, the ink I purchased with it was the wrong size and I'm unable to return it which is a little upsetting.

I received a first class service with respectful staff.

It's very slow to print, the print quality isn't great and you can't use all of the functions it advertises without a subscription to HP+. I really wish I had gone with the canon I was looking at

This is the first HP printer that I hated. Jammed all the time. Luckily I bought an extended warranty so I was able to return it. HP even had the wrong sticker model on the side of the computer so at first, I was having trouble returning it because it didn't match the order. Customer service was great and we finally figured out that the sticker on the side was wrong. Not a big deal but I think an indication of how sloppy HP has gotten.

Like HP products and also have a HP laptop. No problems so far.

Its loud, and had lots of issues with air printing function. Spent 2.5 hrs on phone with HP support resolving the issue. Reloaded drivers 3 times before it worked properly air printing on 2 sides. Even though there were lots of good reviews, I would not recommend.

It’s good product, I like to use it. Me and my husband love to use it

Does exactly what I need. But still having problems with bluetooth.

Nice printer, works very well. Definitely worth the price.

It is not at all user friendly.......Scanning is difficult .....

I am enjoying this printer. It prints from my phone and my laptop. Very cool. Love the fact that I can order ink from hp as well.

It's a stellar printer, once you figure out the tech.

Printer takes a long time to spool before printing making it slower than my old printer. Setup was unbelievably difficult with the software not working well. I had to have customer support reinstall the printer for me remotely.

The feature I like most is the paper feed. My previous HP printer had a rear paper feed that malfunctioned more times than I wanted.