Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$229.99
Save $79.90
The comparable value is $309.89

Customer reviews

Rating 4.2 out of 5 stars with 1617 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,617 reviews
  • Rated 5 out of 5 stars

    No complaints

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, likes to act up if you dont use it for a while but great device

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New HP printer

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not to sure how the instant ink works. I do not like having to go to HP Smart App to Scan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Printer 4 me

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the exact printer I needed at Best Buy and it was on sale.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bait and Switch - Not Compatible with Windows 11

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT buy this printer. It is not compatible with the Windows 11 upgrade. I cannot believe it is still being sold. The update went into effect two days after the return window closed as well. I bought it only a few months ago. Here is a list of supported printers https://support.hp.com/us-en/document/ish_4839960-4840167-16 Check here for compatible HP printers - what a rip off!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found this all-in-one printer to be top-notch. It replaced an HP that we had for 12 years. The paper feeder while scanning makes it so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    printer works great and does what it needs to. would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is awesome, the ink I purchased with it was the wrong size and I'm unable to return it which is a little upsetting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/a

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a first class service with respectful staff.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very slow to print, the print quality isn't great and you can't use all of the functions it advertises without a subscription to HP+. I really wish I had gone with the canon I was looking at

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Jam and Jam and Jam

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first HP printer that I hated. Jammed all the time. Luckily I bought an extended warranty so I was able to return it. HP even had the wrong sticker model on the side of the computer so at first, I was having trouble returning it because it didn't match the order. Customer service was great and we finally figured out that the sticker on the side was wrong. Not a big deal but I think an indication of how sloppy HP has gotten.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like HP products and also have a HP laptop. No problems so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t buy it again

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its loud, and had lots of issues with air printing function. Spent 2.5 hrs on phone with HP support resolving the issue. Reloaded drivers 3 times before it worked properly air printing on 2 sides. Even though there were lots of good reviews, I would not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp printer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good product, I like to use it. Me and my husband love to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I need

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I need. But still having problems with bluetooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer, works very well. Definitely worth the price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Printer error

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not at all user friendly.......Scanning is difficult .....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printing again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this printer. It prints from my phone and my laptop. Very cool. Love the fact that I can order ink from hp as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a stellar printer, once you figure out the tech.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They don’t make them like they used to

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer takes a long time to spool before printing making it slower than my old printer. Setup was unbelievably difficult with the software not working well. I had to have customer support reinstall the printer for me remotely.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feature I like most is the paper feed. My previous HP printer had a rear paper feed that malfunctioned more times than I wanted.

    I would recommend this to a friend